Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.

As a Product Solutions Specialist in Liquidity & Account Solutions, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Payments Sales and Coverage. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. 

Liquidity Product Solutions Specialists (PSS) are responsible for leveraging JPMorgan Payment’s Liquidity & Account Services offerings to develop solutions to meet customer objectives.  This includes our leading suite of deposit, cash concentration, notional pooling and virtual accounting products.  Successful PSS members provide specialized advisory to help customers realize treasury efficiencies and future-proof their organization across complex events (e.g. M&A) as well as new business opportunities (e.g. deployment of platform business models). 

Job responsibilities

Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap Provide customers and coverage partners expertise in the entire suite of Liquidity and Account Services product offering Drive commercial, profitable relationships with customers Develop relationships with broader coverage / distribution partners across firm to proliferate new ideas / opportunities Become familiar with partner products/services (e.g. payments, blockchain, API’s) to help JPMorgan Payments wide proposition, including how these can complement liquidity solutions Actively engage customers, peers and product partners to provide thought leadership opportunities to drive internal/external transformation Author thought leadership articles for broader market awareness and participate in industry wide forums

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products 5+ years of experience in financial services or related field (e.g. consulting) In depth Payments/Cash Management/Liquidity knowledge  Proven client-facing experience Critical thinker who can digest complex topics and distill into simple themes Ability to collaborate in a team setting with multiple functional partners; Effective communicator both written and verbally  Sole-contributor who can create bespoke pitch books/analyses in support of business development Able to handle multiple parallel threads with a high degree of organization Extensive experience working in a sales cycle and engaging with clients on a regular basis Experience modifying preconfigured solutions to meet complex problems Demonstrated prior experience working in a highly matrixed and complex organization 

Preferred qualifications, capabilities, and skills

Familiarity with Bank regulatory framework (e.g. LCR, GSIB, etc.) Understanding of Corporate treasury and Money markets Client monies and associated regulation, have good awareness of applicability in the context of licensed Payment institutions (PI), Electronic money institutions (EMIs), MSBs/e-money (wallet)  Deep understanding of capital market dynamics, and consequent application in the context of corporate treasuries (currency/risk management, hedging programs)