sources, agencies, healthcare/human services professionals, and families to provide greater understanding of the
PACE Organization (PO). Community Liaison is responsible for obtaining referrals for people qualified and
interested in the PO program. The Community Liaison is responsible to enter all qualified referrals into the Customer
Relationship Management Platform (CRM) utilized by the PO. The Liaison will also work closely with PO staff to
promote greater understanding of community needs.
Community Liaison
Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required.
Status: Full time
Location: Mercy LIFE St Mary, Feasterville-Trevose, PA
Incentives: $5,000 Sign on Bonus AND 1st Day Benefits
We are looking for a compassionate and sales minded Community Liaison to join our Trinity Health PACE team at our Mercy LIFE St. Mary facility in Philadelphia, PA.
Mercy LIFE St Mary ministers exclusively to the elderly through a coordinated PACE care model which provides preventive, primary, acute and long-term care services designed to assist older individuals to live as independently as possible while continuing to live within their community. Many PACE participants get most of their care from staff employed by the PACE organization in the PACE center.
What we offer:
Warm and supportive environment with a truly patient-centered focus
Competitive salary and benefit package, including 1st Day Benefit coverage and Daily Pay
Career paths and professional development
Learn the industry's best, easy-to-use, advanced technology
Ability to earn incentives through our Employee Referral program
What you will do:
Develop relationships with community referral sources, agencies, healthcare/human services professionals, and families to provide understanding of the PACE Organization and secure referrals/enrollments for the PACE program.
Work collaboratively to enhance PACE Organization brand in the community to identify sales opportunities and establish relationships with referral sources.
Implement sales strategies to meet sales and growth objectives in coordination with management.
Provide in-services and presentations to the community as requested.
Use CRM system to track all referral information.
What you will need:
Bachelor’s degree and two (2) years of sales or marketing experience preferred (high school diploma or equivalent required)
A combination of education and experience may be acceptable.
Experience partnering with senior community resources such as hospitals, senior living communities, home care companies, long/short-term care and/or rehabilitation facilities preferred.
Valid Driver’s license.
Proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge/experience with email and calendaring systems.
Superior written, verbal and presentation skills appropriate for audience comprehension. Able to communicate effectively with individuals and groups representing diverse perspectives.
Must be action-oriented, manage conflict well, be customer focused, have high decision quality, flexibility to adapt to ongoing change and have organizational agility.
Position requires frequent kneeling, crouching, reaching, lifting, sitting, walking, bending, and lifting.
Must be able to push, pull, move and or lift a minimum of 20 pounds if applicable.
We have an energizing new vision and strategy. Join us and shape the future of healthcare!
Apply now!
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.