Position Information Position Information (Default Section)

EEO Statement Wright State University is an equal opportunity employer. Faculty Rank or Job Title Library Operation Specialist 2 Job Category: Administrative (exempt/non-exempt) Department Library Public Services EEO number: 25H139 Position FTE 100% Minimum Annual or Hourly Rate $14.00/hr Salary Band: UC HR2 Job Summary/Basic Function: Staff the circulation desk at the Paul Laurence Dunbar Library. Help as backup at other library service desks. Track statistics for Resource Delivery Services. Be responsible for the operation of the facility in coordination with other staff members. Open and close the building, as needed. Minimum Qualifications Associate’s or Bachelor’s degree and two years of relevant work experience OR High School Diploma/GED and four years of relevant work experience. Customer service experience serving a diverse population. Strong interpersonal and communication skills. Commitment to teamwork. Demonstrated ability to manage time. Working knowledge of office equipment and proficiency using computer software. Preferred Qualifications Work experience in a library setting. Familiarity with an integrated library system (Sierra or Alma). Familiarity with library research databases. Essential Functions and percent of time: 75% Circulation and Borrower Services: Provide courteous front-line service to all guests in the library. Provide directional and library-loan assistance to users. Offer computer access to campus visitors. Check out library materials, renew loans, and check in materials. Provide faxing, receive cash payments, and make deposits to campus flex accounts. Update the student information system with library hold information. Register new borrowers. Reconcile library policy and procedure with special user needs. Handle user suggestions, problems, and complaints. Monitor use of library keys. Respond to emergency situations such as fire, theft, hostile patrons, and equipment failure. Answer the library telephone and record all service transactions for library statistical purposes. Open and close the building, as needed. Essential Functions and percent of time (cont'd): 15% Backup Services: Answer library emails. Walk through the library to monitor conditions and student needs. Answer the phones of all absent staff. Document daily activities and problems and communicate with other staff via email. Prepare monthly email report on activities. Support other library staff to account for absences, including subbing in at multiple service points. Non-Essential Functions and percent of time: 10% Participate in the planning, development, and marketing of University Libraries’ services, and perform other related duties as assigned. Working Conditions Requires the physical stamina to push carts full of library books and use library step-stools to bend/reach for books on 8ft shelves. Required to work other shifts including holidays, weekends, or evenings, as needed.Schedule: Sunday – Thursday 4:00 p.m. – 12:30 a.m.
Wright State University, an equal opportunity/affirmative action employer.

To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer conduct various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.

Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees. Special Instructions to Applicants Posting Date 03/14/2025 First Consideration Date: 04/04/2025 Closing Date Open Until Filled Yes Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have high school Diploma/GED and four years of relevant work experience? Yes No * Do you have an Associate’s or Bachelor’s degree and two years of relevant work experience?

(Open Ended Question)

* Do you have customer service experience serving a diverse population? Yes No * Do you have working knowledge of office equipment and proficiency using computer software? Yes No * How did you hear about this position at Wright State University? Please check all that apply. WSU Careers website Academic Careers Academic Keys Chronicle Diversity in Higher Ed Diverse Issues in Higher Ed Facebook HBCU Higher Ed Jobs Inside Higher Ed LinkedIn Social Media Personal referral Women in Higher Ed Other Job Fair or Hiring Event Required Documents Required Documents Cover Letter Resume/CV References Optional Documents