Library Assistant (Part time) **City of Dubuque** 1 Positions ID: 62179 Posted On 02/19/2025 **Job Overview** **Position Summary** **GENERAL SUMMARY:** Under general supervision, performs clerical and technological library tasks according to established procedures. Work may be performed in one or more activities, involving public service, assisting the public in the use of digital technology, clerical work, library materials preparation, and arrangement. **Job Duties** + Public service to patrons in person, by telephone or letter/notice + Check books in and out + Register patrons for library cards + Patron orientation + Answer the telephone + Collect fees + Operate the computerized library system + Receiving and handling complaints/problems + Notify holders of overdue materials + Work with patrons in using projectors, sound equipment, cameras, and other digital media. + Work with patrons to instruct in the use of digital equipment as well as troubleshooting the equipment as needed + Use and troubleshoot laptop computers and multiple different tablet models, including knowledge of the operating systems of Windows and Mac platforms + Teach patrons to use wireless devices and help them connect to the library’s Wi-Fi, as well as trouble shoot CSPL and patron personal devices relating to connectivity + Use, troubleshoot, and assist patrons with creative equipment, such as sewing machines, jewelry makers, button makers, press printers, etc. + Office work may include processing, typing, data entry, word processing, recording and file maintenance routines associated with patron files; notices of overdue library materials; patron registration and library cards; sorting and routing of library mail and newspapers; preparing letters and reports; basic bookkeeping; inventory; and operating a cash register. **KNOWLEDGE, SKILLS AND ABILITIES:** **Digital Technology** - Knowledge of and experience with computers and computer software, particularly digital technology; ability to operate the computerized library catalog; check materials in and out; run reports. **Problem Solving** – Ability to receive and handle complaints and problems from both internal and external customers. **Customer Service** - Ability to relate to, work pleasantly with and communicate effectively with co-workers and the public. **Confidentiality** - Ability to treat information with confidentiality. **Productivity** - Ability to work independently, without constant supervision, to remain focused, and to be self-motivated. **Instructions** - Ability to follow oral and written instructions. **Collaborative Leadership** - Demonstrated ability to follow a management philosophy that is input oriented and values equity, problem solving and development of partnerships; demonstrated ability to work effectively as a member of a team; desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork. **Qualifications** **MINIMUM QUALIFICATIONS:** + Customer service experience; + Experience using computers for clerical activities such as data entry, word processing and preparing spreadsheets; experience with digital technology across multiple platforms; + Possession of a high school diploma or its equivalent; + or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities. **PREFERRED QUALIFICATIONS:** + Experience working with a diverse workforce and population. + Experience in a Library setting. **Supplemental Information** **SUPPLEMENTAL INFORMATION:** Employee may work variable hours including evenings and weekends, approximately 20 hours per week. **WORKING CONDITIONS:** Duties require extensive sitting and keyboarding at a computer terminal; standing, walking, crouching, squatting, climbing stairs, and lifting; bending and stooping; lifting and carrying boxes or other objects weighing up to 25-30 lbs. each; and pushing carts weighing up to 50 pounds each. Work is performed in a library setting **SUPERVISORY STATUS:** None **FLSA STATUS** : Non-exempt Primary Contact 214881 City of Dubuque Human Resources Department Human Resources Department, Human Resources Department 563-589-4125 Phone Phone Phone Fax humanresources@cityofdubuque.org Email True False True **Job Details** Categories Clerical/Office Administration Location Dubuque, IA Job Type Employee Full/Part Part Time Pay/Salary $20.74 - $27.12 Hourly **Qualifications** Education High School/GED Experience 1-2 Years Company ID 931 Job REQ # \# Positions 1 Start Date 20250219 End Date 20250305 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Assistant Chief Flight Instructor - Fixed-Wing University of Dubuque Assistant Director of Student Financial Planning University of Dubuque Aviation Dispatch Assistant University of Dubuque Assistant Football Coach University of Dubuque Office Assistant - Accounts Payable / Receivables Sedona Staffing Services Office Manager / Lead Administrative Assistant. Express Employment Professionals Accounting/HR Manager (Part-time) Express Employment Professionals TRAFFIC ASSISTANT Engineering Services and Products Company Academic Secretary – Part Time Loras College Office / Operations Assistant Express Employment Professionals **Share this Job** City of Dubuque **About the Company** Whether at City Hall or out on city streets, our employees serve our residents, businesses, and visitors every day. Join the City of Dubuque team to be part of a high-performance organization dedicated to the community and to delivering excellent municipal services. We are input-oriented, see problems as opportunities, search for creative solutions, and work as a team to accomplish goals and build partnerships. At the City of Dubuque, your work is meaningful and supports the community. The City of Dubuque values its employees and offers competitive salaries and benefits such as: + Health and Dental Insurance + 12 weeks of Paid Parental Leave + Paid Time Off and 11 Paid Holidays + Flexible Spending Accounts + Retirement Savings (IPERS) + Deferred Compensation Plan + Life and AD&D Insurance Coverage + Short-Term Disability + Employee Assistance Program + Tuition Reimbursement Program + Longevity Pay Starting After 6 Years of Service + Flexible Work Arrangements + Paid Time Volunteering With positions in over 30 departments and divisions, your perfect career fit is waiting for you at the City of Dubuque. Ready to join our team? Visit www.CityOfDubuque.org/Jobs .