Location: Stoke, Newbury, Newark or London + *Hybrid working 
Salary: Excellent basic salary plus bonus and Vodafone benefits 
Working Hours: Full time 37.5 hours per week – Mon to Fri
Duration: 6 month Fixed Term Contract 
 

*Hybrid working 
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. 

Who We Are 

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.  

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. 

Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. 

What you’ll do 

As a Learning support Lead you will align to the UK Learning strategy and will be responsible for leading the learning support team across the UK and VOIS.  You will be accountable for the operational oversight, processes and management of all frontline UK learning queries, as well as overall ownership of reporting mechanisms, learner records and managing employee data. 

•    You will be responsible for all demand and delivery planning of resource requirements for all frontline UK training activity.  
•    Will be required to lead on internal and external audits relating to all learning support activity where necessary. 
•    Lead and manage a team of L&D co-ordinators, managing their day-to-day activity as well as supporting their personal growth and developing their skills and capability. 
•    Be responsible for maintaining relationships and service level agreements with VOIS as a managed service. 

Who you are

•    Previous experience in Data analysis & reporting 
•    Understanding of L&D processes 
•    Experience in Training environments and journey testing.
•    Understanding of Learning Management Systems (LMS). Preferably Success Factors 
•    Well organised and able to self-manage with the ability to prioritise
•    Effective at managing ambiguity and continuous change 
•    Ability to manage relationships with a variety of stakeholders
  
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. 

What we offer 

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.  

Together we can  

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. 

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance. 
 
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