Cajamar, SP, BR
32 days ago
Learning Specialist, Learning
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking for a Learning Specialist for our facility.
Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

The Learning Specialist will ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs. Act as a proactive and productive liaison/partner with the corporate Warehouse Operations consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.


Key job responsibilities
• Design experiments that test the effectiveness of learning programs;
• Drive adherence to standard as well as getting feedback from the operational teams on areas of opportunity for improvement;
• Lead on the design, development and deployment of tools by using business intelligence;
• Develop strategies and mechanisms to ensure effective delivery of operational goal;
• Access and work with data from multiple sources, associating with the business to identify strategic opportunities;
• Create business metrics aimed at improving the customer experience;
• Support the development of solid metrics, continually driving business results;
• Operate and deliver in a fast-paced environment.
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