Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities.You will also support the Property Leadership Team with advice on how best to improve team member's skills and capabilities in order to ensure customer satisfaction.

Qualifications

• College degree in Human Resources, Education, or related field
• Previous experience in Training & Development in a Luxury Hotel Brand & Operational experience in F&B or Rooms
• Strong communication, training and presentation skills
• Passion for leadership - Able to inspire, guide and mentor team members 

 

Additional InformationCertification in coachingKnowledge in Luxury Brand Standards * high-end service etiquetteLMS - Familarity with LMS, course creation and system adminAdaptability and InnovationEmotional Intelligence - able to differentiate learning styles, needs, and challenges Skills in addressing performance gaps and developing solutions to improve performance.