JOB SUMMARY

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The Learning Experience Designer 2 helps the accomplishment of the organization's strategic priorities by planning, designing, developing, implementing, delivering, facilitating and evaluating learning and development programs.

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ESSENTIAL FUNCTIONS OF THE ROLE

\n\nLeads projects and consultations with clients, stakeholders and subject matter experts to know about and clarify needs, appropriate interventions and scope.\nExclusively plans, designs, develops, implements and delivers standard and customized learning solutions throughout the organization focusing on strategic initiatives, in alignment and partnership with Talent strategies to enhance person and organizational effectiveness and satisfy clients.\nDesigns and applies appropriate teaching aids and learning materials to help standard and customized solutions to meet business and client needs, through the use of adult learning best practices and technologies.\nLeads complex projects to plan leadership development programs to meet personal and organizational needs.\nConsults with leaders and alone recommends evidence-based best practice strategies to improve leadership effectiveness. Facilitates high level, strategic learning engagements to improve leaders’ success.\nCollects assessment and client feedback data; analyzes and recommends solutions to enhance the effectiveness of learning and development solutions; uses feedback and evaluation data to design offerings.\nDesigns and applies continuous improvement processes to ensure quality Talent interventions and services based on evaluation, feedback and business needs, in line with industry benchmarks.\nSelects and applies technologies such as e-learning, videos, podcasts, mobile learning and social learning as needed.\nDevelops online courses and learner evaluation instruments that meet the Learning Management System (LMS) governance and e-learning instructional design quality standards.\nDesigns and implements training needs assessments, return on investment (ROI) studies and customized learning programs for strategic initiatives with leaders across the system.\n\n

KEY SUCCESS FACTORS

\n\nExperience in a corporate environment with working knowledge of operations, communications, and human resources.\nProfessional in adult learning techniques.\nExcellent communications (both oral and written), training, computer and social skills.\nExcellent planning, management and organizational skills; ability to work alone.\nKnowledgeable of staff engagement strategies and best practices.\nAbility to work cross-functionally as a partner and interact with all staff.\nExperience leading projects and excellent prioritization skills with attention to deadlines and details.\nAbility to work with and respect sensitive and confidential information.\nSkilled customer service values and practices.\nPrior LMS and ServiceNow (or other ticketing software) experience highly desirable.\n\n

BENEFITS

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Our competitive benefits package includes the following

\n\nImmediate eligibility for health and welfare benefits\n401(k) savings plan with dollar-for-dollar match up to 5%\nTuition Reimbursement\nPTO accrual beginning Day 1\n\n

Note: Benefits may vary based on position type and/or level

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QUALIFICATIONS

\n\n EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification\n EXPERIENCE - 3 Years of Experience\n\n

Preferences: 

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-  Healthcare background, some Graphic Design experience, and experience with the following software applications; Canva, Vyond, Articulate, Storyline, Rise, Kahoot, and Microsoft Suite.