Northport, AL, 35476, USA
60 days ago
Leadership Team
Overview: **Job Summary** Chicken Salad Chick Assistant leaders embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility. **Essential Responsibilities** + Serve as a Brand Ambassador for Chicken Salad Chick. + Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs. + Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. + Ensure that all products are consistently prepared and served according to CSC standards. + Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment. + Control cash and other receipts by adhering to cash handling and reconciliation procedures. + Operationally fill in as needed to ensure guest service standards and efficient operations. + Continually strive to develop staff in all areas of managerial and professional development. + Prepare all required paperwork, forms and reports in an organized and timely manner. + Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. + Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences. + Takes actions to solve and celebrates guest feedback. + Monitors food and equipment inventories, conducts inventory counts and maintains inventory records. + Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations. + Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. **Required Knowledge, Skills and Abilities** + Excellent written and oral communication skills + Excellent organization skills + Ability to multitask + Working knowledge of back office tools + Ability to quickly learn and master new computer software **Education and Experience** + One to two years related experience and/or training; or equivalent combination of education and experience **Physical Demands** + Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects + Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday + Must be able to work and perform all duties at any station in the kitchen or service area
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