INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

The ERP Tech Delivery Role for HR is responsible for providing technical leadership and ensuring the successful implementation of the HR ERP solutions in scope of the transformation program.

This role has accountability for the technical delivery of the HR scope, ensuring designs reflect business requirements, effective solution governance has been applied, rigorous testing has been completed and a solid plan is in place to transition said solutions to ‘business as usual’.

You will manage and coordinate across cross-functional internal business and technology teams, as well as large numbers of external personnel provided by system integrators.

This role will align with horizontal delivery streams in the program to ensure that HR requirements are effectively captured in streams such as data migration, reporting & analytics and testing, and that technical dependencies are managed effectively.

1. Technical Leadership:
Act as the primary IT/Technology point of contact for the HR workstream. Scope includes, but is not limited to:
- Payroll
- Workforce Planning
- Provide expert guidance on the SAP ERP solution architecture, integration, and technical design across the workstream.
- Ensure alignment of the ERP implementation with the Group’s broader Tech strategy and architecture roadmap (i.e. advances and changes in taxation requirements, transfer pricing policies, Treasury evolution and payments landscape, latest HR processes and controls) by maintaining connection and alignment to the Group Tech and HR teams plans.
2. Solution Design & Architecture:
- Collaborate with functional and business stakeholders to translate business requirements into technical specifications.
- Lead the design and development of the technical aspects of the SAP ERP system, including configurations, customizations, and system integrations.
- Work with the Transformation Program Architecture team to ensure that the solution adheres to best practices and enterprise architecture standards.
- Prepare and submit change requests in alignment with Business Process Owners and Architects, representing technical elements of these changes in relevant Change Boards
- Share and collaborate with other Tech Delivery Leads enabling the ability of reuse of functional solutions, concepts, and best practices within the Program.
3. Vendor & Partner Management:
- Manage relationships with external vendors, system integrators, and SAP consultants to ensure timely and quality delivery of technical solutions.
- Oversee the performance of third-party vendors and ensure that they deliver in accordance with contractual commitments.

What you’ll need to succeed

- Strong understanding of business processes and how they are supported by ERP systems
- Experience working with ERP and enterprise systems is mandatory, in design, deployment, testing and support
- Experience working with SAP is desirable, though training will be provided for individuals needing latest SAP understanding and awareness
- Experience managing large hybrid teams comprised of internal and external resources
- Experience managing external vendors to a budget / target and ensuring close scope management
- Minimum of 8-10 years of experience in technology implementation and management.
- Proven experience as a functional lead or similar role in large-scale transformation programs

- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- Relevant certifications (e.g., PMP, ITIL, ERP certifications) is a plus

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.