Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Lead Technical Architect for the Enterprise Applications Center of Excellence (COE), you will be pivotal in driving the architectural strategy and providing technical leadership for our product engineering initiatives. This role demands an extensive understanding of enterprise application architecture, deep expertise in various platforms, and the ability to translate business requirements into scalable and reliable solutions. You will collaborate with multi-functional teams, including engineering, product management, DevOps, and security, ensuring the delivery of high-quality enterprise applications. This position is an individual contributor role reporting to the Director, Business Applications. Responsibility Lead the design and architecture of enterprise applications, ensuring alignment with business goals and technical standard processes Provide technical leadership and mentorship to engineering teams, guiding them in developing scalable, high-performance applications Collaborate with product management to define technical requirements and translate them into detailed architectural designs and implementation plans Ensure the integration of various enterprise platforms, including CRM, ERP, marketing automation, and customer success tools, to support seamless data flow and system interoperability Develop and enforce architectural standards, guidelines, and best practices to ensure consistency and quality across all projects Conduct regular code reviews and architectural assessments to identify and mitigate technical risks and ensure alignment to design principles Stay updated with industry trends and technologies, and proactively recommend innovative solutions to enhance our enterprise application landscape Drive the adoption of documentation standard methodologies in Confluence and ensure comprehensive and up-to-date user documentation for all projects Lead critical initiatives and provide direction to ensure the successful delivery of large-scale, complex projects Influence decision-making at the executive level and provide thought leadership on strategic technical topics Oversee and ensure timely, high-quality delivery across multiple engineering projects and teams Provide systems engineering support for major business technology solutions and build complex metrics for larger projects Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field 12+ years of experience in enterprise application development and architecture Proven track record of designing and implementing complex, scalable, and high-performance enterprise applications Salesforce Certified Application Architect and System Architect Preferred Salesforce Certified Technical Architect Additional industry-recognized certifications such as PMP, ITIL, AWS, etc. Deep understanding of integration patterns, APIs, and middleware technologies, especially MuleSoft Experience with platforms such as Salesforce or equivalent CRM systems, Oracle ERP or equivalent ERP systems, MuleSoft, Tray, Oracle Integration Cloud (OIC), or equivalent integration systems Strong knowledge of cloud computing, microservices architecture, and modern development practices Experience with DevOps practices, including CI/CD pipelines, automated testing, and containerization (Docker, Kubernetes) Excellent problem-solving skills and the ability to think critically and strategically Strong communication and interpersonal skills, with the ability to effectively collaborate with multi-functional teams and partners Familiarity with agile development methodologies and tools like JIRA Experience with additional enterprise platforms such as ServiceNow, Azure Sentinel, and Snowflake Knowledge of security standard processes and compliance requirements for enterprise applications Experience in leading and managing technical teams in a fast-paced, dynamic environment Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-AR5