Job Description:

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Job:

The Lead-System Engineer position is responsible for the performance of any/all functions involved in the quality assurance and test execution for the Consumer applications. Using testing techniques, design, develop, analyze test plans and strategies, write and execute test cases, and troubleshoot defects for applications.

Determine integrated testing solutions that include cross dependencies between organizations and programs, develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability and security needs.

Responsibilities may include IST/UAT, E2E testing which encompasses the entire Salesforce customer experience testing. This position is required to provide software engineering services which includes quality control, and production support testing, and liaison to the key stakeholders. This is a technical position providing solutions for one or more software engineering disciplines and works closely with development, product management, project management, and leadership, drives adoption of the right technologies and platforms to meet the overall technology vision, roadmap and strategy established by Technology Development.

Drives consistent standards, tools, and best practices across the team with the overall goal of improving application reliability. Responsible for developing creative options and alternate testing/release strategies for meeting aggressive goals in terms of time to market in a very fast paced and dynamic environment.

Establishes clear SLAs (Service Level Agreements) for the testing/delivery partners and teams and closely monitors SLA compliance in terms of application quality, maintainability, scalability, and security.

Key Roles and Responsibilities:

Experience in Software Development in test with 6+ years of API & GUI testing

Working experience with API Testing & Automation using postman/SOAP UI

Should be able to Co-ordinate proactively with Testing Team, Dev Leads & Other Members

Experience triaging the defects and finding the RCA

Proven expertise in Agile software development especially Scrum and Kanban

Good to have experience with GUI & API Automation using Java

Exposure to Katalon, Selenium WebDriver with BDD, TDD frameworks

Good presentation skills – Developing and Presenting at Director and AVP Level

Cross channel function lead/Test Architect across BSSe architecture and able to lead projects and provide impact analysis by working with other test architects

Leads test strategy, planning and estimate test efforts across impacted teams and work on comprehensive test timeline, dependencies and progress reporting.

Collaborates with cross-functional teams including Architecture peers, Product Development, environment Planning & Engineering, and defect management, to identify and prioritize testing requirements and assess potential risks and issues

Design concept and Single Test Suite model, continuous testing / integration (CI), test phase rationalization and test case automation.

Experience with DevOps CI/CD tooling, test automation, code review and improving the usability of CI/CD pipelines and quality gates

Able to drive defects to closure by working with development team and unblocking test execution

Ability to analyze test results, identify root causes of issues, and provide recommendations for

Optimizations:

Develops, Implements, and Manages process to ensure that products meet required specifications for quality, function and reliability prior to delivery

Identifies and sets appropriate quality standards and parameter for products

Should be responsible for the QA assignment and activities

Assures that the program is governed in all respects

Defines priorities and scope breakdown to be delivered to QE

Apply risk-based techniques to ensure that QE provides an adequate level of confidence based on defined coverage criteria

Designs repeatable, verifiable, and traceable test cases and is responsible for building feature traceability

Understand impact of new features on existing automation scope and plans the required maintenance

Creates automation development build up plan for the release

Creates Automated Execution Plan during the scheduled test cycle

Partners with QA Leads & Architects for Intake planning & Assignment

Sprint/Release planning with Test Architects/Testers

Responsible for E2E Test Reporting & Metrics

Manages risks and issue resolution to drive efficient and quality results

Manages resources for program to ensure proper staffing and capacity

Manages adherence to SLAs

Collaborate with Developers, Business, and multiple global stakeholders to drive QA agenda Qualifications

Deliver regular reports that provide qualitative and quantitative descriptions of business performance

Works with Automation & Performance Leads & Architect for continuous Delivery & Management

Lead, guide and support team members, and help streamline work processes to improve efficiency and consistency.

Advocate for QA practice and define ways to continually add value to the customer experience

Education:

Preferred Bachelors of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience.

Experience:

Typically requires 5-8 years experience. Technical Career Pathway (TCP) role.

Technical Skills:

Selenium, JAVA, Python, ELK, Eclipse, Bitbucket, JIRA, Katalon, Jenkins, git, DevOps and Postman, playwright, ADO, Zephyr

Education: Preferred Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience.

Experience: Typically requires 6+ years’ experience. Technical Career Pathway (TCP) role.

Supervisory:

No.

Our Lead System Engineering, earns between $143,800.00-$215,800.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage.

· 401(k) plan

· Tuition reimbursement program.

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave.

· Paid Caregiver Leave.

· Additional sick leave beyond what state and local law require may be available but is unprotected.

· Adoption Reimbursement.

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance.

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs.

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

#ConsumerTechnologyeXperience

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-42896 Date posted 11/08/2024