Job Summary: JOB DESCRIPTION – LEAD ENGINEER Location: Remote, United Kingdom Division: Enterprise Engineering Contract Terms: Permanent, 40 hours per week THE TEAM A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else!), we’re enriching lives one amazing experience at a time. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you will find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. We are also engineers at heart and are passionate about using cutting-edge technology alongside proven, venerable workhorses to unlock capabilities for other teams and, ultimately, unforgettable moments of joy for fans! If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB Ticketmaster is looking for an experienced, motivated, and self-driven candidate to join the CORE engineering team. As a lead engineer, you will work to shape the future tech strategy and encourage new and transformative thinking across a large organisation. You will have the opportunity to dive deep into hands-on solutions for large scale e-commerce problems, shaping the product transformation to a highly scalable distributed platform. Now is an exciting time to join the team and make a real difference as well as showcase your engineering skills as we work to modernise and globalise our tech ecosystem. If you are the sort of person that enjoys a fast-paced work environment, can quickly pick-up cutting-edge technologies and product concepts, and has the desire to experiment with, evaluate and evangelise new technological paths forward, this is the role for you. WHAT YOU WILL BE DOING + Be a hands-on engineer, working with a distributed team of talented engineers to help build our next generation systems. + Be an active participant in building solution designs, including evaluating and evangelising technical solutions with a team and across the department. + Lead and facilitate the high-level product feature intake and solution design according to business priorities. + Inform and enforce engineering best practices to ensure cost effective development and identifying opportunities for reuse and consolidation. + Participate in improving software development life cycle, technical operations, and technology innovation. + Own the development of new systems and enhancements to existing systems, including breaking down complex problems into essential components and helping to design efficient solutions. + Produce plans and recommendations with multiple contingencies to avoid stalling progress. + Work with product, business teams, and architects to gather and understand requirements, discuss approaches, design solutions based on the requirements and create design documents for implementation keeping in mind costs, capacity, shelf-life, and choosing the right tools and technologies. + Evaluate new tools and technologies for feasibility, cost, and subsequent use in the company and teams. + Manage relationships between teams to solve larger problems and deliver greater business value. + Promote a culture of engineering excellence, quality over speed, and doing the right thing. + Successfully communicate all concepts, designs, plans, and guidelines to the appropriate teams, leadership, and stakeholders. WHAT YOU BRING Must Have + Proven years of progressive engineering experience, building and scaling cloud-based SaaS products with a deep desire to stay hands-on. + BS Degree in Computer Science, Computer Engineering or Mathematics or equivalent experience + Exceptional programming skills in at least one modern object-oriented language + Experience with complex architectural patterns, building APIs, microservices, event streams, and high throughput systems. + Experience breaking down high level business requirements into engineering deliverables and managing completion of deliverable to a timeline. + Proven years of experience in working with cloud-based platforms (preferably AWS). + Appreciate and embrace transparency and see value in providing and receiving feedback. Good to have + Guiding and mentoring skills - guiding and mentoring junior members - helping them understand technologies, the project, best practices, and in general setting them up for success. + Business experience or education – understanding of basic business concepts, strategy, and decision-making. + Experience in designing micro service architecture and migrating from monolithic software architecture to micro service architecture. + Experience in modernisation of legacy systems. + Experience with Domain Driven Design (DDD). + Experience with Event-Driven Architecture and CQRS patterns. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Remote