There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Lead Site Reliability Engineer at JPMorgan Chase within the SRE Payments Technology Team in the Corporate & Investment Bank line of business, you will solve complex and broad business problems with simple and straightforward solutions. Through code and (Private and Public) cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriateExperience with Technical Observability – Dynatrace or Datadog tool would be very useful. Also, expertise with distributed traces would be beneficial.   Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelinesCollaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applicationsImplements infrastructure, configuration, and network as code for the applications and platforms in your remitCollaborates with technical experts, key stakeholders, and team members to resolve complex problemsUnderstands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customersSupports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or TerraformFamiliarity with container and container orchestration such as ECS, Kubernetes, and DockerFamiliarity with troubleshooting common networking technologies and issuesAbility to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervisionAbility to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovationAbility to identify new technologies and relevant solutions to ensure design constraints are met by the software teamAbility to initiate and implement ideas to solve business problemsPreferred qualifications, capabilities, and skills Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platformHave a developer Background and Proficient in at least one programming language such as Python, Java/Spring Boot etcExperience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others