Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Corporate and Investment Banking - Digital NX Payments, you will occupy a crucial leadership position in our team. Your role will involve showcasing your extensive knowledge across various technical domains and guiding your team members through diverse technical and business challenges. You will spearhead resiliency design reviews, simplify intricate problems for your team, and serve as a technical lead for medium to large-sized products. This position offers a unique opportunity to mentor other engineers and significantly influence our products and services.
Job responsibilities
Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your teamLeads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levelsCollaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customersDemonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertiseActs as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial lossesDocuments and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skills
Formal training or certification on SRE concepts and 5+ years applied experienceDeep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platformSRE CertificationFluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplinesProficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)Experience with troubleshooting common networking technologies and issuesAbility to identify and solve problems related to complex data structures and algorithms