As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 601 Elmwood Ave, Rochester, New York, United States of America, 14642 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500023 Financial Services SMH Work Shift: UR - Day (United States of America) Range: UR URG 113 Compensation Range: $77,216.00 - $115,824.00 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Plans, organizes and conducts operations that affect the revenue cycle (e.g., billing, collections, payment processing). Develops and implements processes to meet revenue cycle goals in collaboration with medical practices. Conducts related training, monitoring, analysis and reporting on revenue cycle processes and results. Develops and implements practice-specific process improvement recommendations. Provides key revenue cycle metrics reporting. Provides tools and analysis to all levels of management to monitor medical and operational performance. Compiles and reports on all professional billing data, monitors data imports, basic system maintenance, training and data research. Acts as resource for medical cost of care estimates. Mentors and trains new or lower level staff. **ESSENTIAL FUNCTIONS** + Supports priorities assigned by leadership. Acts as a resource for staff. Interprets direction and provides guidance to staff where necessary. Keeps current on relevant areas of knowledge. Functions as department leader in the absence of a supervisor/manager. + Understands and interprets insurance Explanations of Benefits (EOBS) and researches and resolves complex claims. Makes any necessary corrections in the practice management system to ensure maximum reimbursement for all department physician services. Identifies reasons for payment discrepancies. + Identifies and escalates issues and trends to management. Recommends solutions to resolve issues and improve operations. Facilitates staff training on new processes or identified quality issues. + Provides feedback regarding staff performance to leadership team. Works with management on any process changes and impacts to staff. + Cultivates and maintains professional relationships with primary customers within area of responsibility and across the organization to foster opportunities for revenue enhancement, enhanced customer service, and learning and development. Other duties as assigned. **MINIMUM EDUCATION & EXPERIENCE** + Bachelor's degree and 8 years of relevant experience required + Or equivalent combination of education and experience The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. **EOE Minorities / Females / Protected Veterans / Disabled:** The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.