Provides leadership and support services for Research Services. Provides advanced rodent breeding colony management and training as dictated by customers within the St. Jude research community. Assists management by providing hands-on training and proficiency evaluation of technicians relative to technical skills and SOP content. Through collaboration with research labs, develops new processes and procedures to ensure expert execution of advanced technical work within the in vivo space ensuring high quality and reproducibility of scientific research projects. St. Jude's Research Service Unit is seeking a Lead Research Services Technologist to provide leadership and support services for Research Services. The primary function of this role will be to provide quality control and assist with the advanced model breeding colony management and training as dictated by customers within the St. Jude research community. In addition, the Lead Research Services Technologist will assist management by providing hands-on training and proficiency evaluation of technicians relative to technical skills and SOP content. Through collaboration with research labs, new processes and procedures are developed to ensure expert execution of advanced technical work within the in vivo space, ensuring the high quality and reproducibility of scientific research projects. The Research Services Unit of the ARC provides multiple technical skills for the advancement of research with a focus on efficiency, dependability, integrity, and quality so the research community can further their scientific efforts and, as a result, strive to improve the quality of human life. The Technologist is expected to execute in vivo projects from beginning to end as dictated by research needs. Required to work in all areas of the facility and with all species, especially severely immunocompromised study models. Job Responsibilities: Independently address time-sensitive/complex researcher needs and perform advanced procedures within area. Monitor and maintain supplies within area. Oversee accurate and timely documentation (e.g., medical histories, process logs). Troubleshoot issues with procedures and drive implementation and documentation of corrective action. Develop, evaluate, recommend, and implement new procedures/methods/treatments. Lead development and documentation of new Standard Operating Procedures (SOP). Collaborate with internal/external teams (e.g., researchers, cross-functional teams, vendors) to coordinate and accomplish team outcomes. Train and guide team members around complex veterinary/research services activities and address any escalations/deviations Performs other related duties as assigned to meet the goals and objectives of the department and the institution. Maintains regular and predictable attendance. Minimum Education and/or Training: High school diploma/GED Minimum Experience: 6+ years of experience in a professional husbandry care facility (e.g. zoo, veterinary clinic, laboratory facility) OR Associate's degree in Lab Science, Biology, Toxicology, or Agricultural with 5+ years experience OR Bachelor's degree with 3+ years of experience. Prior experience within own area (e.g. model handling and restraint; models species health monitoring; operation and sanitization/sterilization of equipment; sample collection). Significant experience working with applicable regulations and policies regarding animal research (e.g. ILAR Guide for the Care and Use of Laboratory Species, USDA Welfare Act and Regulations). Significant experience working with ARC or comparable software systems and databases for maintenance/review of documentation/records. Significant experience proposing/implementing process improvements within own area. Proven performance in earlier role/ comparable role. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $26.00 - $45.50 per hour for the role of Lead-Research Services Technologist. Explore our exceptional benefits! Diversity, Equity and Inclusion St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment. Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future. 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