Technical Operations/MaintenanceTechnical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what’s next with us. Let’s define tomorrow together.Job overview and responsibilitiesThe Lead Program Manager - Engine Vendor Management is responsible to oversee a supplier-based Engine or APU repair program in a manner that provides maximum operational support at minimum cost in accordance with the engine maintenance contract and in compliance with all maintenance program requirements. This role has extensive cross-functional visibility across engine planning, procurement, finance, engineering, reliability, fleet, quality and is responsible to support Procurement in the development and negotiation of contracts while continuing to manage their assigned outsourced engine vendor program. Additionally, the Lead Program Manager is responsible to mentor and train Program Managers the Outsourced Engine Team.Engines fleets: CFM56-7, GE90, GEnx, CF6-80, PW2000, PW4000, V2500, Rolls Royce RB211, or APU fleetsUp to 30% travel is required.Relationship Management Projects and Processes:Serve as primary liaison between United and Supplier on the programCoordinate requests from Maintenance for support or resources from supplierChampion projects to drive cost reduction, address quality, reliability, campaigns or other performance deficiencies, and oversee supplier capacity reviewsParticipate in Quarterly Business Reviews and annual Aircraft and Propulsion Working Together Team with Key Suppliers, Operators, and stakeholdersDevelop and maintain knowledge of engine maintenance program, shop procedures, and of current or emerging technical conditions specific to the engineCoordinate with Quality and Engineering to ensure supplier complying with UA maintenance and commercial guidelinesInitiates process for new engine repair supplier setup in coordination with engineering, planning and QA/QCParticipate in work scope decisions on each engine with Engineer Operational Support:Ensure that spare engines are available to support operations at all times, per contract allocations and maintenance requirementsTake steps to avert or resolve shortages, and alert management of all significant or chronic shortfallsInitiate request for leases per contractEnsure that Engines are picked up, inducted, repaired, and redelivered in accordance with contracts and maintenance requirements, without delayReview engine packages to ensure that work being accomplished is equal to work being requested and paid for, and to verify that material sources, repair-buy decisions, LLP configuration, and other cost drivers are appropriate and beneficial to the programCoordinate with Fleet Management on aircraft inductions and exits to ensure optimal use of engine assetsBudget and Forecast oversight and accountability:Support finance team for accurate financial planning and analysisCoordinates supplier invoice and invoice credit processing with VM leadership team, Finance and United APAudit, analyze and challenge supplemental and CPH invoicesContract Management:Support Procurement in the development and negotiation of contractsRequest performance remedies per the contractEnforce contract for routine program management and coordinate with Procurement for contract defaultsLeadership:Support the Sr. Manager Outsourced Engine Programs in ensuring Program Managers are meeting objectives for operational supportMentors and guides Program Managers with an emphasis on buidling interntal and external relationshipsIdentifies and provides necessary training for Program ManagersActs as a resource for the Engine Vendor Program Team drawing on years of experience in turbine engine repair and processesTechnical Operations/MaintenanceTechnical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what’s next with us. Let’s define tomorrow together.Job overview and responsibilitiesThe Lead Program Manager - Engine Vendor Management is responsible to oversee a supplier-based Engine or APU repair program in a manner that provides maximum operational support at minimum cost in accordance with the engine maintenance contract and in compliance with all maintenance program requirements. This role has extensive cross-functional visibility across engine planning, procurement, finance, engineering, reliability, fleet, quality and is responsible to support Procurement in the development and negotiation of contracts while continuing to manage their assigned outsourced engine vendor program. Additionally, the Lead Program Manager is responsible to mentor and train Program Managers the Outsourced Engine Team.Engines fleets: CFM56-7, GE90, GEnx, CF6-80, PW2000, PW4000, V2500, Rolls Royce RB211, or APU fleetsUp to 30% travel is required.Relationship Management Projects and Processes:Serve as primary liaison between United and Supplier on the programCoordinate requests from Maintenance for support or resources from supplierChampion projects to drive cost reduction, address quality, reliability, campaigns or other performance deficiencies, and oversee supplier capacity reviewsParticipate in Quarterly Business Reviews and annual Aircraft and Propulsion Working Together Team with Key Suppliers, Operators, and stakeholdersDevelop and maintain knowledge of engine maintenance program, shop procedures, and of current or emerging technical conditions specific to the engineCoordinate with Quality and Engineering to ensure supplier complying with UA maintenance and commercial guidelinesInitiates process for new engine repair supplier setup in coordination with engineering, planning and QA/QCParticipate in work scope decisions on each engine with Engineer Operational Support:Ensure that spare engines are available to support operations at all times, per contract allocations and maintenance requirementsTake steps to avert or resolve shortages, and alert management of all significant or chronic shortfallsInitiate request for leases per contractEnsure that Engines are picked up, inducted, repaired, and redelivered in accordance with contracts and maintenance requirements, without delayReview engine packages to ensure that work being accomplished is equal to work being requested and paid for, and to verify that material sources, repair-buy decisions, LLP configuration, and other cost drivers are appropriate and beneficial to the programCoordinate with Fleet Management on aircraft inductions and exits to ensure optimal use of engine assetsBudget and Forecast oversight and accountability:Support finance team for accurate financial planning and analysisCoordinates supplier invoice and invoice credit processing with VM leadership team, Finance and United APAudit, analyze and challenge supplemental and CPH invoicesContract Management:Support Procurement in the development and negotiation of contractsRequest performance remedies per the contractEnforce contract for routine program management and coordinate with Procurement for contract defaultsLeadership:Support the Sr. Manager Outsourced Engine Programs in ensuring Program Managers are meeting objectives for operational supportMentors and guides Program Managers with an emphasis on buidling interntal and external relationshipsIdentifies and provides necessary training for Program ManagersActs as a resource for the Engine Vendor Program Team drawing on years of experience in turbine engine repair and processesWhat’s needed to succeed (Minimum Qualifications):BS degree in an aviation, technical or engineering discipline requiredMinimum 5-years experience in turbine engine repair processes procedures, supply chain management, procurement or contract managementExperience working directly with Rolls-Royce, Pratt Whitney/IAE and / or GE AviationDemonstrated experience administrating engine maintenance agreements including cost-per-hour agreementsDetailed understanding of jet engine components, and knowledge of jet engine maintenance including overhaul eventsDemonstrated ability to read and understand complex contractsAbility to review invoices for accuracy and contractual complianceAbility to convince, persuade and professionally negotiate with suppliersStrong business acumenDemonstrated ability to understand technical informationProficiency in Microsoft Office Suite including Word, Powerpoint and ExcelAbility to travel up to 30% of the timeMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):MBA, MS, FAA Airframe Powerplant LicenseAP Certificate, LEAN Certification, PMP CertificationExperience leading teams through indirect influenceProcess improvement experienceLine maintenance training or engine borescope experienceSCEPTRE and/or AMIS/EMS experience helpfulProject management or planning skills helpfulStrong organizational and continuous improvement skillsWhat’s needed to succeed (Minimum Qualifications):BS degree in an aviation, technical or engineering discipline requiredMinimum 5-years experience in turbine engine repair processes procedures, supply chain management, procurement or contract managementExperience working directly with Rolls-Royce, Pratt Whitney/IAE and / or GE AviationDemonstrated experience administrating engine maintenance agreements including cost-per-hour agreementsDetailed understanding of jet engine components, and knowledge of jet engine maintenance including overhaul eventsDemonstrated ability to read and understand complex contractsAbility to review invoices for accuracy and contractual complianceAbility to convince, persuade and professionally negotiate with suppliersStrong business acumenDemonstrated ability to understand technical informationProficiency in Microsoft Office Suite including Word, Powerpoint and ExcelAbility to travel up to 30% of the timeMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):MBA, MS, FAA Airframe Powerplant LicenseAP Certificate, LEAN Certification, PMP CertificationExperience leading teams through indirect influenceProcess improvement experienceLine maintenance training or engine borescope experienceSCEPTRE and/or AMIS/EMS experience helpfulProject management or planning skills helpfulStrong organizational and continuous improvement skills