Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager - Technical (Authentication fraud and risk processing / 3DS / Gateway knowledge / Schemes)

Overview
Mastercard Payment Gateway Services is a leading supplier of online payment and fraud screening services. We are an innovative and ambitious market leader intent on growing our global presence. We follow the best software development and Agile practices, to deliver successfully, again and again.
We are looking for a Business Analyst who is as passionate about building great software products as we are about excellence in financial payments; someone who enjoys creating and delivering successful software systems in a team of proud and collaborative software engineers and product managers.
You will apply your highly honed analysis skills to understand business needs, identify what needs to be done, and establish a common understanding of requirements with key stakeholders.
Your analysis skills may be applied to a range of challenges including complex new roadmap features, system integrations, software maintenance items, and specific customer requests.
- Do you enjoy working within a fast-paced, collaborative team environment?
- Are you able to influence others and solve problems pragmatically?
- Do you have strong attention to detail and enjoy figuring out exactly how things work?

Role
- Analyse business, data, and system interface requirements for roadmap features, system integrations, software maintenance items, or specific customer requests.
- Work with development teams, software architects, product management, and external groups to ensure a clear understanding of business needs and the software application context.
- Act as the Product Owner for the development team:
o\tAct as the customer proxy
o\tDefine, elaborate, and accept user stories
o\tCollaborate with product management to understand requirements, define scope, and resolve issues
- Communicate clearly and concisely (both verbally and in the written form) so that problems are effectively analysed, and outcomes agreed.
-Support development of user and release documentation
All About You
- Coupled with their analysis experience, the successful candidate is able to work closely across the engineering group at all levels and is comfortable talking with others about all aspects of software development from requirements to design to implementation and delivery.
- Tertiary qualifications in Information Technology, Software Engineering, Business, or a related discipline.
- Proven ability to analyse software requirements, model business processes/workflows, and align software requirements to business strategy.
- Proven experience working with software engineering teams, preferably in an agile environment, to collaboratively deliver working software.
- Demonstrated ability to understand complex software systems, and communicate effectively with technical specialists.
- Proven capacity to balance your work across multiple projects/work streams while still meeting deadlines.
- Possess exemplary written and oral communication skills (English language)
- Able to negotiate requirements and build effective relationships with stakeholders
- (Highly desirable) Finance or Payment Industry experience
- (Desirable) eCommerce and/or ePOS payment gateway experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.