Chennai, Tamil Nadu
10 hours ago
Lead Platform Engineer, Observability

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:

You’ll work alongside the best and the brightest engineering talent in the industry. We have opportunities in a wide range of areas including development, design, platform, testing, big data/AI ML, front end and back-end tech stack.

You will be responsible for steering the direction for the team, collaborating with the team members to build and evolve our NextGen Logging platform. You will be an individual contributor working closely with various cross-functional groups, including domain engineering, product, and customer support teams, with a strong emphasis on delivering platform focused solutions. This role requires excellent problem-solving and collaboration skills to ensure customer needs are met efficiently and effectively.

Meet our team

Observability logging team at PayPal that is responsible for providing world-class logging platform that can collect, ingest, store, alert and visualize data from many different sources in PayPal – like application logs, infrastructure, Virtual Machines, Containers, Network, Load Balancers etc. The platform offers capabilities that enables different teams in PayPal to gain business insights and empowers debugging/triaging of issues in an easy-to-use, intuitive and self-serviceable manner.

Job Description:

Your way to impact :

You will own the concept, design and delivery of the technical solutions that improves developer productivity and experience, drives operational efficiency and scale to support our stakeholders and customers

You will partner closely with other cross-functional teams and will be responsible for building a great experience for our customers.

Your day-to-day:

In your day-to-day role, you will

Design elegant, scalable and highly available and reliable solutions

Collaborate closely with other teams to solve complex problems. 

Guide and mentor other developers in the team.

Develop code sufficiently supported by high quality tests.

Review code written by others and provide constructive feedback.

Deploy and maintain code using PayPal’s DevSecOps pipeline.

Participate in triaging and mitigating production issues.

Participate in scrum meetings and provide leadership in improving the execution rhythms.

Work closely with architects and engineering leaders to define technical requirements and collaborate with team members in implementing them

What do you need to bring:

Bachelor/Master degree in Computer Science related technical discipline.

8+ years hands-on experience.

Very strong foundational knowledge in Object-Oriented Design Principles, Data Structures, Algorithms, SQL/NoSQL, Operating Systems, and Software Engineering

Full stack development experience along with exposure to Splunk or Datadog Observability platforms

Exposure to high performance stream processing framework (Flink, Spark) and analytical platforms (Big query, Iceberg)

Ability to collaborate effectively with remote teams across time zones is essential.

Good grasp of Data structures & Algorithm concepts.

Design and implementation of microservices.

Proven track record working with real-world projects, solid understanding of software development/delivery lifecycle.

Development experience with high-traffic backend services.

Project planning ability, experience in managing small development teams.

Nice to have:

Experience with Test Driven Development (TDD).

Experience with DevOps tools and practices including CI/CD

Knowledge of Devops container/orchestration tools (Kubernetes, Docker, Puppet etc)

Additional Job Description:

Subsidiary:

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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