**Overview** M Health Fairview has an immediate opening for a Lead Medical Assistant at the Fridley Clinic located in Fridley, MN. Join M Health Fairview, the largest healthcare system in the state! The M Health FV Fridley Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays! This provides an excellent work life balance! This position is eligible for a $4000 Sign On Bonus! This is a 1.0 FTE (80 hours per two week pay period) opening. M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking here! (https://www.fairview.org/cbenefits) **Responsibilities Job Description** Job Summary: The working lead serves as the “go to” person to assist with communication, coordinates and provides training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Fosters and promotes a collaborative and helpful team environment. Completes complex and/or high-level project work but is not a substitute for team member thinking and initiative. Job Expectations: Coordinates daily activities of work team to ensure patient needs are met. + Assists with arranging immediate coverage for sick calls and assigns breaks. + Monitors daily work assignments and adjusts in assignments to meet department requirements. + Refers standards of practice issues to supervisor for resolution. + Responds to and helps resolve operational issues, including provider issues + Ensures adequate inventory of supplies is maintained by serving as liaison to supply chain. Coordinates staff orientation and training. Provide education training and orientation to new and existing staff + Participates in interview process. + Provides observations and assists with testing for competency regarding performance, conduct and behavior for performance management. + Maintains confidentiality Promotes team environment within department, other site departments, and other clinics. + Serves as a clinic representative at peer group or other meetings as assigned. + Attends clinic meetings and communicates appropriate information to others. + Leads by example + Problem solving and project work. + Provides motivation and encouragement to employees. + Serves as mentor within the dept + Supports organizational initiatives Supports a safe work environment. + Ensures safety policies and practice are maintained. + May serve as Infection Control or Safety Liaison. + Ensures equipment is in working order and quality control logs are completed as needed. + May assist in patient feedback or concerns by investigation of issues **EEO Statement** EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status