Troon Golf
Under the direction and supervision of the Aquatic Manager this position will observe swimmers, protect life, prevent accidents, enforce regulations, and do related work as required. This person will make sure that the swimmers are provided a pleasant, safe, and stimulating experience.
$18 - $22 per hour
ESSENTIAL DUTIES and RESPONSIBILITIES:
Guest Service
Interact with guests in a manner that ensures the most enjoyable experience for all guests.
Direction and answers to questions is provided, as needed.
Maintain a professional attitude and approach to problem solving.
Provide oversight to the day-to-day activities of the aquatics programs and facilities.
Maintain all public and restricted areas in a neat and clean fashion
Maintain activities on schedule ensuring that events and activities begin and end on time.
See that all equipment assigned to the aquatic facilities is maintained and properly utilized.
Follow and enforce equipment checkout program.
Report defects, necessary repairs, etc.
Maintain the Code of Ethics policy established for the Club.
Assist and direct Guests in moving about the facility to avoid crowded conditions and maximize service efficiency.
Incoming calls must be answered quickly and politely, basic questions answered or more in-depth inquiries referred to an appropriate staff member.
Maintain a safe working environment.
Ensure Guest safety by immediately correcting and/or reporting any potentially unsafe conditions.
Follow and ensure adherence to Club Policies and Procedures.
Report all harmful problems with facilities to the Aquatics Manager.
Ensure liability injuries are reported timely and according to procedure
Generate legible and accurate accident and incident reports as required.
Coordinate response and direction to members in emergency situations.
Supervise lifeguard rotation to ensure surveillance of all areas of the pool.
Report to Coordinators, Asst. Aquatic Managers, and Manager detailed report of any non-compliance issues of aquatics staff while on duty. Comply with Aquatics Open Close Procedures.
Ensure that incident reports are accurate and detailed for aquatics management staff to review
Assist Aquatics Management in devising and facilitating In-Service trainings.
Work in a cooperative manner with the other staff, discussing any problems that may be occurring with the Aquatics Director.
Perform other duties as assigned.
EDUCATION/ EXPERIENCE
High School Diploma required.
Must have experience as a lifeguard or similar position.
Possession of current certificates in American Red Cross First Aid or First Aid For Public Safety Personnel (Title22) or above; CPR for the Professional Rescuer (CPR Pro), Water Safety Instructor (WSI) and Lifeguard Training. Equivalent training certificates may be accepted.
COMPETENCIES
Must have the ability to swim with proficiency and endurance. Must successfully complete a 200-yard swim in less than 5 minutes, tread water for 2 minutes (no hands). And retrieve a 10 lbs. dive brick from the bottom and swim 10 yards with it.
Knowledge of basic swimming techniques and ability to teach swimming to all age groups
Good communication and interpersonal skills.
Demonstrated ability to use initiative and be a self starter.
An attention to detail.