**Description:** *To ensure the smooth and efficient running and maintenance of Information Systems (IS) in the hotel. *Ensures the availability of any stationery or consumables required by any I.S. systems. *To ensure that passwords are changed regularly in accordance with hotel policy and to ensure that user profiles for staff leaving the employ of the our hotel centre are removed promptly. *Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division. *Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up. *International brand hotel working experience is preferred * Chinese citizen only **Primary Location:** CN-31-Shanghai **Organization:** Hyatt Place **Job Level:** Full-time **Job:** Administrative **Req ID:** SHA002684 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.