Key Deliverables • Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt  • Effective Management of ARC’s to ensure superior customer experience for pre& post customer  • Drive Complaint reduction and increase FTR at ARCs/ASCs/AEOs

• Timely Payment and TDS accounting

• Quarterly balance confirmation sign off 

 

                   Skills Required • Strong Analytical skills  • Very high Excel and financial modeling skills • High process orientation  • Good communication skills  • Result - Orientation  • High negotiation skills   Educational Qualifications • Full Time graduate, preferably MBA/ PGDM   Work Experience • 3-8 years of Collections Experience    Preferably Telecom