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We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist
Business: Wealth Personal Banking IT
Principal responsibilities
• Communicate with relevant stake holder regarding resolving issues related to delivery of projects.
• Collaborate with cross-functional teams, including ITID, Vendor, Business user and other relevant stakeholder to resolve production queries or incidents with work around and long term solution.
• Present, develop and apply program fix on Application defects according to HSBC Change Management standard.
• Ability to influence key stakeholders in order to achieve the best desired outcome
• Understanding the functional and non-functional requirements through regular interactions with the Business Analysts, SMEs and Solution Architects.
• Take lead in designing the solution which is more reusable and maintainable.
• Accountable for ensuring the design of the product solutions are cost effective and maintained through the agile development lifecycle, managing the flow of the backlog of design activities.
• Breaking down the system functions into multiple-tier API layers and micro services
• Provides accurate estimates and status to management, raising issues appropriately.
• Ensure that development is done with the highest quality measured by defect counts and defect ratios
• Provide Application incident on-call support during off business hours, and provide Weekend/Public Holiday Application Support per project delivery and Business needs.