Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Lead consultant-SAP GRC
Responsibilities:
• Experience in support and maintenance of SAP AMS/ Implementation/ Support projects for clients across the globe.
• SAP User Role Admin, Security Patches, Application of support packages.
• Apply security policies to the SAP systems as determined by the IT Security group
• Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling.
• Provide technical upgrades functional and technical enhancements.
• Installation, upgrade and maintenance of SAP and SAP related software products.
• Maintain HANA database, perform patch and service stack upgrades.
• Perform SAP Software Installation, maintenance and administration of UNIX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Hana, Gateway).
• Daily monitoring, administrating, troubleshooting, and tuning of all SAP systems.
• Analyze performance bottlenecks and provide optimization techniques.
• Identify and ensure incidents and request are prioritized and assigned correctly as per Client guidelines
• Ensure SLA related KPIs are adhered to
• Must be able to translate client business rules to technical business requirements. Must possess strong analytical skills.
• Ability to confidently articulate information identified for delivery to the client
• Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.
• Experience in Application Maintenance Support. L0, L1 L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.
• Responsible for successful Production start-up, Understanding of Roles Authorizations
• Hands on Configuration experience
• Experience defining, implementing, and supporting business processes.
• Good understanding of incident management, and change management.
• Must be able to communicate clearly and concisely.
• Strong attention to detail and outstanding analytical and problem-solving skills
• Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented
• Ability to thrive in a fast paced, rapidly-changing team-oriented environment

Qualifications we seek in you
Minimum Qualifications
• Graduation: B.Tech/B.E, MBA/MCA

Preferred Qualifications
• The candidate must be a self-starter, capable of multitasking and efficiently manage their time in a multifaceted environment with demanding deadlines while requiring minimal levels of supervision.
• Additionally, the candidate must possess excellent writing, speaking, analytical, project management, organizational, teamwork, and customer service skills that will assist them in identifying solutions to sophisticated security problems
• Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive sophisticated, technical and highly commercial solutions. Possess good verbal and written communication skills.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.