This position is willing to pay 46,000-62,000 per year depending on experience.

The Lead Case Manager will be responsible for overseeing case management and case support specialist staff to ensure adherence with job responsibilities and agency expectations while managing an assigned caseload. This position will be also responsible to build and/or recommend the organizations cultural education program to better assist clients in adjusting to life in the United States.

JOB RESPONSIBILITIES

Maintain a caseload of clients in compliance with contract terms and agency expectations (approximately up to 10 cases);
Provide functional supervision to support staff and case managers as needed;
Update program documents, forms and manual as needed;
Recommend and implement new trainings for case management and case support teams as needed;
Participate in clients file reviews as needed'
Partner with the Program Supervisory team in assessing fidelity to policy implementations on an ongoing basis of case management and case support team'
Attend supervision meetings with case management and support staff as needed, to ensure adherence to the expected job responsibilities, provide feedback, and lend support.
Provide case management coverage support within the program, as needed.
Assist with the implementation of all corrective action plans (CAP) by conducting CAP activities for case managers at meetings;
Oversee the case support and case managers training completion compliance in accordance with the client and external stakeholders
Effectively promote the Sanctuary Model of Care within case management and case support teams;
Stay abreast of all agency, federal Council of Accreditation (COA), and state regulatory requirements related to social services;
Promote a culture that aligns with the clients mission, vision and values;
Perform other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .