What you will do:
Contribute to a team of ITAM Specialists working to assist Stryker stakeholders in understanding and managing their hardware and software environments, contracts, and license entitlements.
Focus primarily on the discovery, collection and analysis of hardware inventory, software entitlement, license consumption and compliance position.
Support the hardware and software asset life-cycle - advising customers on license entitlements, purchasing, deployment, compliance, license reclamation/optimization, and decommission.
Leverage hardware and software asset management tools, including ServiceNow Hardware Asset, Software Asset (SAM Pro), Active Directory, and preferred discovery tools, as well as other approved department tools and technologies.
Understand the underlying discovery tools and network technologies to help isolate and resolve customer problems when it comes to gathering asset hardware and software information.
Governance of hardware and software asset data, working with ITAM Systems Engineers, ITAM Operations and/or ITAM Development support to maintain accurate and complete inventory.
Mitigate financial and security risks, reduce theft and loss, install updates, and ensure appropriate asset usage.
Identify potential "problem" areas within customer environments and provide advice on problem resolution.
Ensure timely completion of technical measurement process steps as well as present and explain results to internal and external stakeholders using a variety of reports and BI visualizations.
Keeps up to date with industry trends and new ITAM services requirements.
What you need:
4+ years professional technology experience including Hardware & Software Asset Management
Experience with ServiceNow is preferred
Demonstrated experience as a team lead or similar role
Project management experience
A self-starting, entrepreneurial attitude
A desire to be a part of and help grow a great team and organization.
The passion to learn, grow, and help us to improve our business.
Bachelor's degree or higher; in related technology field or comparable job experiences
Ability to quickly adapt to new technologies.
Ability to work within complex systems and large data sets.
ITILv4 certification
ITAM certification (CSAM, CHAMP)
Major in Computer Science, or other applicable technical degree
Travel Percentage: None