Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service? Then The Abbey Resort is The Lake Geneva Experience you are looking for! We aim to hire individuals who are ready and committed to People First, Integrity and Excellence by creating memorable experiences in the lives of all we serve. As part of the Abbey Resort family, you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all-service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations. Every Guest, Every Associate, Every Time! We offer an array of great benefits for all Abbey employees including property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley. Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations. We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned. If you are ready to come Be The Difference – apply now! Overview What you will have an opportunity to do: Laundry Attendants play an integral role in ensuring that each of our customers have an exceptional stay at our resort. Laundry Attendants are responsible for tending to the efficient cleaning, drying and folding of towels, linens, spa robes and other items that keep our rooms, pools, restaurants and spa properly stocked for the staff and guests to utilize. Your Role: Proper utilization of equipment, supplies and guest amenities, including opening of department procedures and end of day closing procedures to ensure department is secure and safe. Sort linens, towels and other items on a daily basis. Responsible care of equipment and machines. Load / unload washers and dryers, folders, ironer in proper manner, including the cleaning of lint traps. Report any problems or malfunctions of Laundry equipment to supervisor. Inspect room linens before placing in rooms and return below standard pieces to Housekeeping. Strict follow through on lost and found procedures. Absolute respect for guests’ property should always be exercised. Constant awareness of safety hazards (i.e. bloodborne pathogens, chemical awareness, improperly working machine) and report to Supervisor or the Housekeeping Office. Follow all training procedures set forth in the “Bloodborne Pathogens Program”. Practice safety standards and maintain a clean work area at all times. Remain alert, courteous and helpful to co-workers at all times. Assist other departments as needed. Your Environment: Well lit, indoor setting. Noise levels vary from quiet to loud machinery level due to nature of laundry operations. Temperature controlled; however area tends to be very warm and gets humid due to the nature of laundry operations. Standing and walking on hard surface flooring. Comfortable shoes a must! Qualifications What are we looking for? The right person will show organizational skills, cleaning standards, customer service, and should thoroughly enjoy creating excellent experiences for our internal and external customers. The ideal candidate will also have a friendly, outgoing disposition and previous experience working housekeeping or laundry operations in a bustling, fast-paced setting. In addition, the right candidate match should have or be able to: Housekeeping experience desirable. Neat, pleasant personality. Ability to work on feet for an extended period of time. Frequent reaching, grasping, pulling of materials. Ability to communicate effectively. Ability to read and understand basic instructions. Good eyesight, to examine sheets and towels when folding. Flexible scheduling availability Able to lift 50+ pounds and push 100+ pounds. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.