Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.Within our Analytical Services team, we have a functional service provider solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits.

The Lab Support Engineer provides system analysis and maintenance of new and existing laboratory instrumentation at various sites. Works with staff of various departments and produces requirements and facilitates the validation and qualification for laboratory instrumentation. Trains staff in troubleshooting and operation of laboratory equipment and interacts with vendors for demonstration of emerging technologies. Guides, tests, supports the introduction, and provides ongoing support of new technologies via interaction with the various departments located at the site.

Key responsibilities: Performs unit system test (i.e. IQ/OQ/Calibration) and, as needed, PQ (Performance Qualification), as well as validation testing.Prepares detailed system specifications based on user requirements for instrumentation for the purpose of coordinating demonstration units with vendors.Develops instrumentation validation protocols for introduction into mainstream analysis.Develops Standard Operating Procedures, and testing procedures for emerging technologies and performance qualification (PQ) regiments for existing technologies.Prepares system documentation, including requirements document, specification document, test plans and user manuals for instrumentation.Coordinates with Operations staff on deployment of instrumentation. Provides training to end-users on newly deployed technology systems. Oversees installment of new instrumentation.Troubleshoots and trains oncoming staff in the troubleshooting of existing instrumentation.Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.Education and Experience:Bachelor's degree in Chemistry, Biology, Computer Science or similar and relevant formal academic / vocational qualificationAND previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: Working knowledge and understanding of laboratory equipment and foundations of troubleshootingKnowledge of mass spectrometry, liquid chromatography, relational databases, and instrumentation operation/data reductionWorking knowledge with systems in use at PPD or within the CRO/Pharmaceutical industryClient focused approach with strong interpersonal skillsStrong communication skillsAttention to detail and ability to multi-taskAbility to train othersAbility to work in a collaborative team environment

Working Conditions:

Work is performed in a laboratory and/or a clinical environment with exposure to electrical office equipment.Occasional drives to site locations, occasional domestic travel. Exposure to biological fluids with potential exposure to infectious organisms. Rare exposure to skin and lung irritants, radiation, toxic materials and hazardous waste. Personal protective equipment required such as protective eyewear, garments and gloves. Exposure to fluctuating and/or extreme temperatures on rare occasions.Ability to work in an upright and /or stationary position for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements 
of the fingers, hands, and wrists to operate lab equipment. Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. Ability to access and use a variety of computer software developed both in-house and off-the-shelf.Ability to communicate information and ideas so others will understand; with the ability to listen to 
and understand information and ideas presented through spoken words and sentences. Frequently interacts with others to obtain or relate information to diverse groups. Works independently with little guidance or reliance on oral or written instructions and plans work 
schedules to meet goals. Requires multiple periods of intense concentration. Performs a wide range of variable tasks as dictated by variable demands and changing conditions 
with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task. Regular and consistent attendance.BenefitsWe offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!