Lab Manager Location: Arlington, VA Must have Secret Security Clearance Node is seeking a Lab Manager to support this critical customer mission. Responsibilities: - Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements - Support the implementation of new technologies and equipment in the lab environment - Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations - Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies - Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users - Provide support for MacOS and iOS to users - Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues - Monitor and respond to users on IT helpdesk channels and phone lines - Assist in the management of user accounts and resetting credentials - Performing implementation of granular access control, and monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring systems security - Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur Requirements Required Skills: - U.S. Citizenship - Must have an active DoD Secret clearance, TS/SCI clearance is preferred - Must be able to obtain DHS Suitability - 2+ years of directly relevant experience in system administration - Experience with multiple operating systems, including Linux/Unix & MacOS - Experience and knowledge of networking and network administration - Experience with Virtual Private Networks (VPN) - Experience with virtual desktops (Citrix, VMWare) - Must be able to work collaboratively across physical locations Desired Skills: - Experience working with SIEMs to include ELK and Splunk - Virtualization automation and optimization - Experience working with Jamf Pro, DEP, and Enterprise Connect implementation - Experience with writing technical procedures and standard operating procedures Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 4+ years of lab management or systems administration experience. Desired Certifications: - CEH - Sec+ - Network+ - CCNA Company Overview: Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence Our mantra is “~Simple*Secure*Speed~” in the delivery of innovative services and solutions Benefits We are proud to offer competitive compensation and benefits packages to include: + Medical + Dental + Vision + Basic Life + Long-Term Disability + Health Saving Account + 401K + Three weeks of PTO + 10 Paid Holidays + Pre-Approved Online Training