Educational Requirements (Educational / academic qualifications)

Post-graduate degree or diploma in Humanities or Industrial Psychology advantageous

Key Performance Areas: (Specific Description of the job)

Learning and Development

Use performance reviews and skills gap analyses to identify training needs per department, team and individualPlan training programs based on business goalsOversee learning activities, curriculum and resourcesWork with subject matter experts to identify target audience’s training needsCreate and design training programs and activities using ArticulateFacilitate face to face (classroom) or online (Teams, Zoom or other platform) training and onboarding of new admin graduate’s sessionsManage training budgetsEvaluate the results of learning coursesImplement coaching sessions and mentorship programs to establish a culture of continuous learningSupport and provide compliance training needs and reportingRecommend new training methods (including e-learning courses and game-based platforms)Fulfil role of Skills Development Facilitator (SDF) – compile Workplace Skills Plans and Annual Training Report for submission to FASSET (or relevant SETA)Oversee the implementation of critical programs such as learnerships.Ensure compliance with BBBEE Skills Development Targets and capture relevant skills development data in the BEE Manager system

Prior Work Experience / Background:

5 or more years’ experience as a People Training & Development business partnerExperience in classroom and online lesson facilitationExperience in instructional designCoaching experience, preferably a qualified coach

Technical / Special Requirements (PC Skills / Product Knowledge / Specific Competencies)

Knowledge of Training and Development processesStrong Micrsoft365/Microsoft Office skillsExperience leading a teamProject management exposureExperience with working in self organised and self-managed teamsResilience – must be able to be flexible and work under pressure

Personality Attributes

Excellent interpersonal skillsStrong leadership abilityStrong attention to detailHigh Emotional IntelligenceExcellent written and verbal communicationExcellent listening skillsPassion for peopleConfident and assertiveProactive and able to take initiative and follow throughMaintain high levels of confidentialityResponsible and accountableEmpatheticAbility to handle pressure

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.