Knowledge Manager
D&G Support Services, LLC
Knowledge Manager Job Description Summary:
D&G is seeking a Knowledge Manager support USTRANSCOM’s Joint Secretariat and Knowledge Management team. This position will work cohesively within a team environment while supporting multiple solutions being developed simultaneously to enable USTRANSCOM mission, by designing, developing, and implementing solutions that expand across the organization in line with the command’s objectives. Roles & Responsibilities:
+ Work closely with clients to understand collaboration needs
+ Create, deliver, and manage Microsoft 365 Power Platform Solutions ranging from basic to complex
+ Engage with other development groups to leverage existing functionality and components
+ Design, implement, and sustain SharePoint sites and solutions to facilitate efficient communication and collaboration.
+ Manage user permissions and access controls to secure sensitive information
+ Provide training and support to end-users on SharePoint features and best practices
+ Create and maintain a centralized knowledge base/repository for organizational documents, best practices, and other relevant information
+ Develop and enforce content management policies and procedures
+ Ensure the accuracy and relevance of information stored in SharePoint
+ Implement and enforce security policies to protect sensitive data stored in SharePoint
+ Ensure compliance with relevant regulations and standards
+ Generate and analyze reports on SharePoint usage, performance, and content
+ Troubleshoot and resolve issues related to SharePoint functionality, to include responding to customer inquiry via email, live chat, and telephone providing relevant information
+ Provide insights and recommendations for process improvements
Requirements:
+ Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience
+ 5 years of related Knowledge Management experience.
+ 3-5 years experience with project management skills for implementing SharePoint solutions.
Eligibility Requirements:
+ Secret Clearance
+ This role is restricted to U.S. person(s) (ie., U.S. citizens, permanent residents and other protected individuals under the immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))
Desired Skills:
+ Advanced customization skills in JavaScript, CSS, and HTML
+ Strong understanding of workflows, business rules, business process flows, custom PowerApps, Power Automate flows, Power BI data models and dashboards,
+ Familiarity with Dataverse, SPFx, and PowerShell, Model Driven Apps
+ Advanced skills in data design, data management, and data integration
Location:
On-site at Scott AFB, Illinois. Remote work may be authorized based on client requirements.
Who We Are: D&G is one of the fastest growing companies in the Washington-DC area and honored to be named one of the “Best Places to Work” in the nation. We are an 8(a), Service-Disabled Veteran Owned (SDVOSB), and Women Owned Small Business (WOSB) that has been recognized at the highest levels to include DHS Secretary and Secretary of the Army PM and Team of the Year Awards. We are driven to mission success through a combination of ownership, leadership, and accountability. We believe in giving back to our community and proudly supporting organizations such as Homes for Our Troops, SemperK9, and Wreaths Across America. What We Offer:
+ Highly Competitive Salary
+ Outstanding Full-Time Benefits
+ Bonus, Profit Sharing
+ Telecommuting/Flexible Hours
+ Education Reimbursement
+ Generous PTO
*This role is restricted to U.S. person(s) (ie., U.S. citizens, permanent residents and other protected individuals under the immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). D&G Support Services will require proof of status prior to employment.
D&G is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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