What You’ll Do: Build trust and long-term relationships with a portfolio of key national and independent retail clients Gain a deep understanding of customer needs and deliver tailored solutions to meet their objectives Grow existing client accounts by identifying opportunities and introducing new products or services Ensure timely delivery of products and services while maintaining high levels of customer satisfaction Act as a communication bridge between customers and internal teams Resolve issues efficiently to uphold client confidence and loyalty Contribute to sales growth by securing new business opportunities Prepare detailed progress reports, forecasts, and account metrics for internal and external stakeholders What You Need: Degree in Business Administration, Marketing, Sales, or a similar field Proven experience as a Key Accounts Manager in the Retail industry Strong background in sales and solution-based client servicing A valid driver’s licence and reliable own transport Excellent understanding of merchandising principles and retail standards Strong organisational and problem-solving abilities Advanced Excel skills and strong report-writing capability Professional, presentable, and confident personality Willingness to work overtime when needed and be hands-on in the trade High attention to detail and the ability to perform under pressure If you're ready to join a fast-paced, dynamic company that values strategic thinking and strong client connections, apply now and take the next step in your career!