Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you a customer-oriented professional looking to develop new business and maintain and strengthen existing customer relationships? In this role, you will have the opportunity to engage customers and develop solutions to meet their needs, increase volume from existing customers, identify and acquire volume from new customers, and manage implementation through effective customer education.

Essential Duties:

Establish and maintain appropriate business relationships with residential and small commercial key customers and strategic business partners.Primary point of contact for assigned key customers and strategic partners.Meet regularly with builders, developers, engineering firms, borough officials, chambers and other groups to discuss existing and upcoming developments and projects.Research new developments and opportunities to ensure PNG is considered the utility of choice.Focus on residential and commercial customer growth through the installation of new facilities and potential conversion projects.Analyze all aspects of a project to set objectives, identify critical issues and to achieve the highest ROI and revenue.Evaluate projects and work with builder/developers to ensure proper planning for mainline construction and provide turnkey solution of construction heat whenever possible.Evaluate projects and allowable dollars to offer builder/developers incentives to guarantee installation and potential installation of gas appliances.Maximize revenue by recognizing and responding to opportunities and threats.Supply reports, analysis and records for internal and external customers.Implement sales strategies/programs and ensure expedient and reliable service.Prepare and deliver leadership presentations and business analysis.

Key Account Specialist Roles will have duties to include:

Maintain appropriate business relationships; meeting regularly to ensure project needs are metIdentify opportunities to educate on the use of natural gas appliances and increase volumeMain Line Extension (MLX)/ Conversion ProjectsCreate gas applications and notifications and enter data in P6 (scheduling software)Work with design and engineering group to obtain CAD files and pertinent documents as well as obtain estimatesWork with Land Department on Right of Way issuesExecute Line Extension AgreementsCommunicate with builders/developers/engineers and ensure proper planning for the mainline constructionCommunicate among internal departments including logistics and constructionMonitor projects and report on project statusIdentify and qualify conversion opportunities/areasMonitor potential projects to ensure if and when they are approved we are involvedAttend borough/township meetings & review meeting minutesPrioritize projects based upon probabilityResearch prior completed MLX projects to determine if additional conversion/opportunities are available

Knowledge and Skills:

Knowledge of natural gas industry and PNG tariff, operating policies, procedures, codes, and standards.                                Proficient skills in math applications (finance, record keeping, database management) and technical practices (computer skills and software packages, such as Microsoft Office).Knowledge of PUC regulations.Project management, organizational, negotiations, interpersonal and communication skills.Ability to work independently, as part of a team and as a leader.

Experience/Education Requirements:

Minimum of three years’ experience in the energy industry.Bachelor's degree in business, marketing, or engineering.Demonstrated related experience may be substituted for preferred education.Valid driver's license and ability to drive PNG company vehicles.

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities.  If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).  
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

Family members cannot result in a supervisor/subordinate reporting relationshipFamily members cannot work in the same department.