Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem focuses on being the leading global provider of efficient, innovative, and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn, and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'. Xylem is seeking a Key Account Manager to Join the Townsville Team. The Key Account Manager will be a subject-matter expert in the Water Infrastructure, Industrial, and Mining segment. You will partner closely with the Xylem team across various locations and contribute to the sales and marketing strategies and budgets. This role involves gathering competitive intelligence, monitoring market trends, and analysing industry data to deliver actionable insights and reports for senior leadership. The Key Account Manager proactively identifies new business opportunities, tracks regional market developments, and deepens their understanding of customer needs and competitive dynamics. **Key Responsibilities:** + Develop and implement a sales plan with the Water Infrastructure Regional Manager (Sales Manager or Regional Sales Manager) to achieve sales, profit, and growth targets + Conduct regular sales visits to customer locations and regions as outlined in the sales plan. + Provide expert advice, support customers, and tailored engineering solutions with the Xylem WI products. + Actively promote Xylem WI services, spare parts, and long-term preventative maintenance agreements to establish customer satisfaction and retention. + Identify any tender opportunities and future construction projects and follow up on leads to build a strong sales pipeline. + Prioritise new initiatives within ongoing or planned projects, allocating resources effectively to maximise revenue and maintain a balanced product portfolio. + Advocate for Xylem’s new products by actively participating in marketing campaigns, sales promotions, exhibitions, and tradeshows to grow the customer base. **What we’re looking for:** + Previous experience in marketing and sales with the Industrial or Mining sector (Highly desirable) + Tertiary qualifications in sales, engineering, or business + Demonstrated ability to build and maintain strong, long-lasting customer relationships + Exceptional communication and negotiation skills + Excellent time management abilities, with attention to detail with quotations **Benefits** + Training and career development + Subsidised Health Insurance + Company-funded income protection. + Opportunity to make a difference and become part of Xylems volunteer program “Watermark”. **Apply Now** to become part of a loyal, hardworking team and join us on our journey to solve water! Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.