Roles and Responsibilities: The key account manager is responsible for handling the most important accounts within Stanley Black & Decker.  The KAM must build and maintain a strong relationship with the client and is the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client, and help the client succeed. Will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.Main Responsibilities Developing a solid relationship between major key customersSolving key client issues and complaintsDeveloping a understanding of key account needsAnticipating key account changes and improvementsManaging communications between key clients and internal teams: Marketing, RGM, Finance, C&C (OTC), Sales, Plannin (IBP), etc.Strategic planning to improve client results Negotiating contracts with the client and establishing a timeline of performancePlanning and presenting reports on account progress, goals, and quarterly initiatives to share with team members & stakeholdersMeeting all client needs and deliverables according to proposed timelinesAnalyzing client data to provide customer relationship managementExpanding relationships and bringing in new clientsExperience required: 5 years Sales Experience Preferentially in Mass Merchant or Home CenterThe KAM should have extensive experience in Sales Administration, CATMAN, KAP-JBP, P&L and IBP.

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We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.