Key Account Manager, LEGO® Certified Stores - France + **Location** Paris, France + **Job ID** 0000022221 + **Category** Sales, Marketing & Product Management **Job Description** We are looking for a LEGO Certified Stores (LCS) Key Account Manager to support the LCS development in the market. This is a significant role for the French market with a responsibility to develop the LCS network leading the retail operation and negotiation with the franchise partner. You will be part of an international and diverse team – apply today! ******There is no relocation support for this role****** **Core Responsibilities:** + LEGO Certified Store business development: + Define the store network development strategy for the market mapping out the opportunities to build Certified Stores considering the overall market potential, distribution points and LEGO Brand penetration + Business planning + Take ownership for the yearly business plans for each store and lead yearly business plan meetings with respective General Manager and Sales Leadership team, and store operator to establish shared expectations of business performance + LCS Operator management: + Build strong relationships with LEGO Certified Store operator as well as building strong relationships with key partners + LCS operation excellence: + Store opening excellence + Roll out and governance of the Store Operating Manual + Define assortment and implement Visual Merchandising guidelines + Training: + Organize store managers training to secure the store is operated according to LEGO® guidelines and expectations. + Implement Customer Satisfaction Tracking **Play your part in our team succeeding** The aim of the LEGO Certified Store strategy is to build the LEGO Brand, increase brand awareness, enhance partner performance, deliver exceptional customer service, expand the LEGO business quickly and efficiently while establishing consistency. LCS is one of the main drivers of growth in France and will be a high focus area for the future as well. A dedicated Key Account Manager is needed to develop the right expansion strategy, select and manage partners to implement the aligned strategy, and to ensure the LEGO retail experience across the high-quality branded store. The purpose of this position is to establish, implement and manage the account business plan in France while delivering the growth objective. **Do you have what it takes?** + Comprehensive understanding of the Retail sector and store operation + Proven track record of work experience in an existing Franchise system or Branded retail industry + Strong commercial skills and financial savvy + Ability to navigate in complex organization + Strong intercultural skills – you can communicate and collaborate with people from different hierarchical levels and cultural backgrounds + Peer-to-peer leadership + Innovator and creative problem solver with ability to work under pressure during seasonal picks + Happy to travel frequently mainly across France plus internationally (2x per year) + Fluency in French and English **\#li-ph** Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. **What’s in it for you?** Here is what you can expect: **Family Care Leave** - We offer enhanced paid leave options for those important times. **Insurances** – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. **Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. **Colleague Discount** – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. **Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. **Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. **Join the LEGO® team today.**