What you will enjoy doing Act as a support of KAM/SM in the day-to-day communication, activities and follow up with clients internally and externally. Create sales order and collection follow up for customers. Organize sales filing system (quotation, sample, PO's, contract, etc.) Make sure client samples requested, delivered and follow-up for trial feedback in cooperation with packaging/quality. Receiving inquiry from customers, sending quotation & follow-up till receiving the orders in alignment with KAM/SM. Report to superior for any cancellation or losses of any order to take further decision. Following up call off & rolling forecast from customers along with Supply Chain Department. Forward any confirmed order to order management to process the SOC “sales order confirmation” and support when needed.  Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts  Interacts with production, planning, quality, technical and facilities engineering to monitor commercial projects. Generate new business opportunities with current accounts and conduct market analysis to assess future opportunities. Supports KAM/Sales Manager's accounts and may act as direct point of contact for customer regarding pricing updates and/or new quotations on their absence. Participates in tenders/RFQs and follow up actions (prices, offers, negotiations, project follow-ups etc.) Lead solution development efforts that best address customer needs Acts as the key interface between our customers and all relevant internal divisions in order to meet account performance objectives and customer expectations. Ensure customer complaint's is handled and closed a long with Quality team. Support finance team avoiding any avoiding with handled clients.

 

What makes you great Bachelor's degree in business, marketing, communications, or a related field. Min 2 years of work experience preferred in sales / customer service ideally within the same industry. Ability to work independently toward a common team goal. Excellent negotiating, relationship building and communication skills in English written and verbal. Highly self-motivated and self-driven. Build long-term, trusting relationships with top clients to foster retention and growth. Profissional using Microsoft programs and ERP systems. Enthusiasm for a demanding industrial product and technical understanding. Ability to resolve issues, anticipate challenges, and provide solutions quickly. Comfort with using CRM tools (e.g., Salesforce) and analyzing data to inform sales strategies. Understanding of clients' emotions and needs and the ability to respond in a way that builds trust and rapport.

 

What you can expect working with us We offer positive and inclusive work culture that values diversity and collaboration, along with opportunities for professional growth and development through our learning and development programs. Join us and be part of a multicultural work environment where your contributions are valued.