Are you passionate about helping others and resolving technical challenges with a smile? As a Service Desk Engineer, you’ll be the first point of contact for our colleagues across the region, providing expert guidance and support to ensure they have a seamless and productive technology experience. You’ll need to be a skilled communicator, an empathetic listener, and a creative problem-solver to tackle a wide range of issues and ensure our teams have the tools they need to excel. This role requires a strong customer-centric approach, a dedication to providing exceptional service, and a genuine desire to make a positive impact on the people you support. If you’re ready to be a technology champion and a trusted advisor, we encourage you to join our team.