Dubai, United Arab Emirates
8 days ago
Junior Accountant – Group Revenue & Customer Service (Shift-based)

Generate financial entries and invoices, resolve proration, tax and revenue accounting processing exceptions, process incentive/ORC, refund payments, reconcile control and clear nominals , audit documents , identify discrepancies, raise under collections, updation of Masters (General/Nominals) in Accounting System to facilitate seamless processing , accurate and timely accounting/reporting. Respond to disputes in a timely manner. Perform customer account reconciliation and escalate settlement delays.

Job Outline:

To process revenue accounting transactions, clear exceptions, raise invoices, trigger accounting, conduct reconciliation, fare/refund audits, master updates, reviews and other processing functions as per approved ISO Standards and Procedures. To identify and evaluate discrepancies, resolve queries with the respective internal or external stakeholders and preclude inconsistent results accompanied by maintenance of detective and prevention controls. Improve customer experience through high-quality deliverables, effective issue resolution and structured communication.To assist the Supervisor or Officer in pre/post-closing accounting functions and ad-hoc assignments. Support internal and external customers by providing required information and answering queries.Receipt daily collections in GRCS cash counters at airport and non-airport locations into respective GL ledger, airline accounts or other debtor accounts. Update the business and operational systems with information such as debtor’s receipts and exchange rates as required. Be flexible to work in any of GRCS locations with different shift patterns.Tally cash collected and bank the same after verifying with the sales report on a daily basis. Escalate discrepancies such as cash shortages immediately to the relevant supervisor/ manager of the unit to investigate further, provide the GRCS supervisor with full details if the discrepancy cannot be resolved.Update the financial system with complete and accurate details to enable generation of receipt, invoices, payment voucher, and other financial documents and entries on time.Check documentation to identify deviations from set accounting procedures and practices on payments, receipts, accruals, prepayments and recoverable, reporting results to immediate supervisor for appropriate action.Generate and dispatch financial documents and check that financial entries created in the accounting system are backed by adequate supporting documents. Maintain manual or system based records of process requests, enquiries, complaints, claims, payment vouchers and reconciliation statements and identify queries relating to discrepancies which need to be escalated to the immediate supervisor, providing information and support to enable the query to be resolved as soon as possible.Respond to queries raised on a daily basis from staff, other finance sections or external clients (e.g. debtors, airlines) as appropriate, investigating queries where necessary to ensure a prompt and accurate response. Perform basic level of reconciliation based on predefined parameters for various clearing accounts, debtor, creditor, petty cash, reimbursement, deduction and accrual accounts so that all transactions are appropriately and accurately booked in the correct accounts.

Generate financial entries and invoices, resolve proration, tax and revenue accounting processing exceptions, process incentive/ORC, refund payments, reconcile control and clear nominals , audit documents , identify discrepancies, raise under collections, updation of Masters (General/Nominals) in Accounting System to facilitate seamless processing , accurate and timely accounting/reporting. Respond to disputes in a timely manner. Perform customer account reconciliation and escalate settlement delays.

Job Outline:

To process revenue accounting transactions, clear exceptions, raise invoices, trigger accounting, conduct reconciliation, fare/refund audits, master updates, reviews and other processing functions as per approved ISO Standards and Procedures. To identify and evaluate discrepancies, resolve queries with the respective internal or external stakeholders and preclude inconsistent results accompanied by maintenance of detective and prevention controls. Improve customer experience through high-quality deliverables, effective issue resolution and structured communication.To assist the Supervisor or Officer in pre/post-closing accounting functions and ad-hoc assignments. Support internal and external customers by providing required information and answering queries.Receipt daily collections in GRCS cash counters at airport and non-airport locations into respective GL ledger, airline accounts or other debtor accounts. Update the business and operational systems with information such as debtor’s receipts and exchange rates as required. Be flexible to work in any of GRCS locations with different shift patterns.Tally cash collected and bank the same after verifying with the sales report on a daily basis. Escalate discrepancies such as cash shortages immediately to the relevant supervisor/ manager of the unit to investigate further, provide the GRCS supervisor with full details if the discrepancy cannot be resolved.Update the financial system with complete and accurate details to enable generation of receipt, invoices, payment voucher, and other financial documents and entries on time.Check documentation to identify deviations from set accounting procedures and practices on payments, receipts, accruals, prepayments and recoverable, reporting results to immediate supervisor for appropriate action.Generate and dispatch financial documents and check that financial entries created in the accounting system are backed by adequate supporting documents. Maintain manual or system based records of process requests, enquiries, complaints, claims, payment vouchers and reconciliation statements and identify queries relating to discrepancies which need to be escalated to the immediate supervisor, providing information and support to enable the query to be resolved as soon as possible.Respond to queries raised on a daily basis from staff, other finance sections or external clients (e.g. debtors, airlines) as appropriate, investigating queries where necessary to ensure a prompt and accurate response. Perform basic level of reconciliation based on predefined parameters for various clearing accounts, debtor, creditor, petty cash, reimbursement, deduction and accrual accounts so that all transactions are appropriately and accurately booked in the correct accounts.

Qualifications:

Degree in Finance or Accounting related preferred.

Experience:

3 yrs  FORMTEXT

FFFFFFFF0000000014000500540065007800740034000000000000000000000000000000000000000000000000000000Knowledge/skills:

Working knowledge of office automation software like Word, Excel and Power point.Good analytical and investigative skillsAbility to multitaskKnowledge of fares, ticketing (preferably with IATA qualification. Working knowledge of advanced fares andGlobal Distribution Systems (GDS) would be an added advantage.

 FORMDROPDOWN FFFFFFFF6680000000000900440072006F00700064006F0077006E003600000000000000000000000000000000000000000000000000FFFF0300000002004E006F000D0050006C0065006100730065002000730065006C006500630074000300590065007300 FORMTEXT

Qualifications:

Degree in Finance or Accounting related preferred.

Experience:

3 yrs  FORMTEXT

FFFFFFFF0000000014000500540065007800740034000000000000000000000000000000000000000000000000000000Knowledge/skills:

Working knowledge of office automation software like Word, Excel and Power point.Good analytical and investigative skillsAbility to multitaskKnowledge of fares, ticketing (preferably with IATA qualification. Working knowledge of advanced fares andGlobal Distribution Systems (GDS) would be an added advantage.

 FORMDROPDOWN FFFFFFFF6680000000000900440072006F00700064006F0077006E003600000000000000000000000000000000000000000000000000FFFF0300000002004E006F000D0050006C0065006100730065002000730065006C006500630074000300590065007300 FORMTEXT

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