**Jo Malone Stylist, Free Standing Store, V&A, Western Cape - 40 Hours - Full Time - Permanent** **Brand:** Jo Malone London **Description** **Position Summary:** * Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer. **Key Roles & Responsibilities:** * Sell product range and achieve retail sales targets set * Achieve Items Per Transaction / ARS and mix of business goals set * Provide Jo Malone service experience to all customers and achieve service targets * Ensure team executes the Jo Malone service experience with every customer * Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times * Execute events according to the events guidelines * Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays * Merchandising of counter and displays * Duties specified by Boutique Manager or National Sales Manager * Ensure high standards of grooming, merchandising housekeeping and use of Jo Malone hygiene * Assist with ensuring adequate stock levels on the shop floor and stock rotation. * Ensure that the stock room is kept tidy and highlight any discrepancies or issues. * Undertake specific tasks as given by the Boutique Manager including administrative paperwork * Work in conjunction with team members and Boutique Manager to ensure efficient running of the Boutique * Maintain personal grooming to the standards as set by the Company - Only Jo Malone fragrance products are to be used during working hours. **Qualifications** **Requirements:** * Grade 12 * Retail Cosmetics Experience * Ability to work retail hours **Job:** Retail - Store **Primary Location:** Europe, Middle East, Africa-ZA-WC-Cape Town **Job Type:** Standard **Schedule:** Full-time **Shift:** Variable **Job Number:** 2413620 All applications will be considered in accordance to the terms of the Estee Lauder Companies – South Africa Employment Equity Plan. Preference will be given but not limited to candidates from previously disadvantaged backgrounds provided they meet the inherent requirements of the job.