Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025. 

Jamul Resort offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego’s Business Journal.

 

1.       Guest Service:

Greeting and welcoming guests in a friendly and professional manner. Taking beverage orders from guests and relaying them to bartenders. Ensuring prompt and courteous delivery of drinks to guests. Assisting to handle guest inquiries, complaints, and requests to ensure satisfaction.

2.       Bar Operations Support:

Assisting bartenders in preparing and serving alcoholic and non-alcoholic beverages. Monitoring and maintaining the cleanliness of the bar area, ensuring that workstations are organized. Refilling and stocking bar supplies, including glasses, napkins, straws, garnishes, and liquor. Ensuring all necessary equipment is clean and functioning, such as cocktail shakers, ice machines, etc. Assisting in the preparation of simple cocktails, soft drinks, and other beverages.

3.       Cash and Inventory Management:

Assisting in tracking inventory and maintaining accurate records of stock levels. Ensuring the proper handling of cash, processing guest payments, and making change. Reporting low stock levels to the Bar Manager or Supervisor for replenishment.

4.       Health and Safety:

Following all food safety and hygiene standards. Ensuring the bar area complies with resort’s safety, sanitation, and health standards. Handling glassware and bar equipment safely to prevent accidents. Ensuring responsible service of alcohol by monitoring guest consumption.

5.       Teamwork and Collaboration:

Working closely with other bar staff and kitchen personnel to ensure efficient operations. Maintaining effective communication with other team members to ensure smooth service. Assisting other areas of the resort as required, including serving drinks at events or private functions.

6.       Other Duties:

Participating in training and development programs to improve service skills. Assisting in setting up and breaking down the bar area for special events or daily operations. Assisting in maintaining cleanliness in surrounding areas of the resort, such as lounge spaces and dining areas.

·         Other duties and responsibilities may be assigned as necessary

 

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Excellent customer service/communication skills Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

·         Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner

Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.

 

·         Ability to earn and maintain Gaming License. 

·         Ability to earn and maintain TiPS certification.

·         Ability to earn and maintain a current Food Handlers Card.

·         Ability to earn and maintain RBS Certification within 30 days of employment.