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Detailed Job Description:

As a Lead Consultant, you are an expert at contributing to different phases of the ITIL lifecycle. You will be intensely involved in review and validate assessment of customer infrastructure environments for the middleware track, scope of project, effort estimation, provide inputs of expertise in IT Infrastructure, install, configure and troubleshoot application/web servers such as Apache, Tomcat & JBoss, design and deploy the solution as per customer requirements, evaluate products, participate in knowledge transfer, transition to steady state and meet the SLA commitments by resolving requests/incidents. You will be involved in technical requirements, define the problem, propose and refine the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will have the opportunity to provide value-added solutions that enable our clients to meet the changing needs of the global landscape. You will be part of improving the automations to reduce the manual scope of work towards client’s satisfaction. You will be responsible for support and maintenance of application/web server infrastructure for complex business applications. You will also be primary point of contact for all production/critical issues and perform advance level troubleshooting

Required:

B.S/BE/BTECH in a technical field or any relevant tertiary degree in Computer Science or related areas of education and experience. 7+ years of expertise in implementing, administering, installation, troubleshooting and root cause analysis for various middleware components Experience in Apache Tomcat Administration, WebSphere, Jboss, Message Brokers, Message Queues. Experience in Integrating application servers and MQ. Ability to Start / stop application/web services, thread dump, heap dump and log analysis, apply upgrades & patches. Configuration management expertise – Chef, SVN etc. Installation and management of security certificates Knowledge of operating systems – Linux, scripting skills to automate jobs. Troubleshooting and performance tuning. Data management knowledge – Hbase/Hadoop. Use of monitoring tools to troubleshoot performance issues – Appdynamics, etc Backup and restoration of application/web servers data Incident management (Production Support) – ITSM Tool – Service Now Conceptual knowledge of Business continuity and DR planning Business Knowledge: Domain experience would be a plus Basic knowledge of Server virtualization, debugging, and tuning Capacity planning of infrastructure (Sizing of servers based on traffic volumes) Better understanding of DevOps concepts Basic knowledge of network infrastructure for e.g. TCP/IP, DNS, Firewall, router, load balancer etc. One or more Product certification in the area of expertise Puppet or other automation scripting a plus Splunk reporting a plus Experience using automated monitoring tools like Nagios. Willingness to mentor junior staff members Strong oral, written, communications, and presentation skills Ability to work with onshore/offshore teams, and communicate using virtual communication tools (phone, conferencing, online meeting) Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects

Preferred:

Project management and organizational skills. Must be sophisticated enough to track and drive complex global technical initiatives to completion with the assistance of Retail IT/third party vendor staff Prefer experience in a Retail environment Ability to pull a diverse group of individuals with different goals together and facilitate productive discussions Comfortable working in a fast-paced, results-oriented environment Demonstrated leadership capability, including ability to motivate and mentor others within work group Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams

Personal:

Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills

Minimum years of experience*: 7

Certifications Needed: Yes

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes