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Must Have Skills:

Must have at least 8 years of working experience in design, architecture and implementation of Salesforce Service Cloud platform that includes working with Salesforce Apex and VF customization

Nice to Have Skills:

Healthcare experience is a significant plus

Detailed Job Description:

Architectural/technical experience with Salesforce Service Cloud platform. Provides program and project level architectures for systems, applications, integrations and technology. Manages and interprets program and project requirements into specific system, application and integration designs. Identifies and solves complex design problems. Designs and modifies components of new and existing IT systems and vendor offerings. Designs complicated integrations with a focus on performance engineering and loose coupling utilizing APIs and Services. Creates work product deliverables in accordance with Office of the CTO products and services. Manages the architecture governance activities associated with ensuring solution compliance with standards and best-practices. Identifies risks and proactively works to remediate technical debt. Validates conceptual architectures. Devises strategies to integrate with other end client's enterprise systems and realize the benefits of an API and service architecture. Ensures proposals, projects and solutions are well-formed and aligned with corporate and Office of the CTO strategies. Contributes to and maintains a curated representation of end client's software architecture. Contributes to, and occasionally leads, the development of architectural frameworks, standards and reference material. Informs enterprise decisions, roadmaps and investment planning for improved or new capabilities, helping determine what capabilities the enterprise must develop to satisfy its customers, compete in a market, manage its vendors, and improve operations. Participates in current IT environment health analysis identifying risks to critical capabilities and recommending solutions. Participates in opportunity and product positioning assessments.

Minimum years of experience: 8

Certifications Needed: SFDC Certification required Minimum Tech Arch

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Onshore offshore coordination Excellent communication, Requirement analysis Client management

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No