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Must Have Skills:

IVR Call Flow design using Microsoft Visio, VXML, IVR application and speech recognition engines (Nuance, Microsoft Speech), Experience with developing Outbound and Callback solutions

Detailed Job Description:

Bachelors degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education Minimum 6 years of experience in IVR Call Flow design using Microsoft Visio and experience in interaction with various Business stake holders to understand various IVR Flows and prepare Business requirements and use cases. Experience in Testing various IVR and Outbound solutions. Minimum 4 years of experience in VXML, IVR application and speech recognition engi

Minimum years of experience*: 5+

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Deep understanding of VUI design patterns and principles, designing directed dialog and natural language call flows and writing detailed dialog design specifications Knowledge of recognition engines Nuance, Microsoft Speech Nativelevel fluency in American English and Spanish.

Does this position require Visa independent candidates only? No