This is an exciting opportunity for an IT Engineer to support a short-term, 1-month contract in the Steele Creek area. This position involves hands-on technical support in a dynamic and fast-paced environment. The role focuses on Windows systems, Active Directory/Group Policy, and a ticketing system, along with managing and troubleshooting a Verizon One phone system. You’ll also handle traditional help desk support tasks and ensure smooth IT operations while a current team member is on leave.
Whether you're experienced in remote support tools like ConnectWise Control or providing exceptional customer service over the phone, this role offers a rewarding challenge. Required Skills & Experience 2+ years of IT support experience Proficiency with Windows operating systems Hands-on experience with Active Directory (AD) and Group Policy (GP) Familiarity with ticketing systems for IT support Experience with phone system troubleshooting (Verizon One preferred) Strong problem-solving and communication skills Desired Skills & Experience Prior experience with ConnectWise Control or similar remote tools Proven ability to work independently in a fast-paced setting Customer service-focused mindset What You Will Be Doing
Tech Breakdown 50% Windows/AD/GP Support 30% Phone System Support (Verizon One) 20% General IT Help Desk Daily Responsibilities 90% Hands-On Support 10% Team Collaboration The Offer Contract role for 1 month Opportunity to make an immediate impact Gain experience in a professional IT environment
#LI- GA1