Description We are offering an exciting opportunity for an IT Support Specialist to join our team in Phoenix, Arizona. As an IT Support Specialist, you will be instrumental in handling customer accounts, processing their applications, and maintaining accurate records. You will also be tasked with resolving customer queries and monitoring their accounts in a timely manner. Responsibilities: • Efficient and accurate processing of customer credit applications. • Keeping customer credit records up-to-date and precise. • Providing troubleshooting support for Mac (40%) and Windows (60%) environments. • Utilizing Android Development skills to enhance customer service experience. • Employing Cisco Technologies for network support and troubleshooting. • Making use of Citrix Technologies for remote access and virtualization. • Handling and resolving issues related to Mac Computers and Apple Devices. • Utilizing Microsoft and Active Directory tools for user account management and server administration. • Dealing with Computer Hardware issues and ensuring optimal system performance. • Employing Configuration Management skills for system updates and changes. • Overseeing and managing Deployments of software and hardware updates. Requirements • Proficiency in Android Development • Familiarity with Cisco Technologies • Experience with Citrix Technologies • Mastery of Mac Computers • Knowledge of Microsoft software and hardware • Proficient in using Active Directory • Capable of handling Apple Devices • Strong understanding of Computer Hardware • Experience in Configuration Management • Skilled in software and hardware Deployments Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .