IT Support Analyst
UBS
Are you an expert when it comes to SAP Basis? Do you have proven ability to solve complex issues, covering both technical and business needs?
We’re looking for an IT support analyst to:
• manage & support multiple SAP systems
• perform patch updates, kernel upgrades & system upgrades to ensure the landscape is consistent
• troubleshoot incidents, debug SAP and Database (Oracle & HANA) and define workarounds for known errors and initiate process improvements
• monitor SAP performance, workload statistics, analysis and tuning
• possess strong verbal and written communication skills to interact with internal and external stakeholders
• is a team player, shares her/his knowledge and supports, trains, coaches other team members
We’re looking for an IT support analyst to:
• manage & support multiple SAP systems
• perform patch updates, kernel upgrades & system upgrades to ensure the landscape is consistent
• troubleshoot incidents, debug SAP and Database (Oracle & HANA) and define workarounds for known errors and initiate process improvements
• monitor SAP performance, workload statistics, analysis and tuning
• possess strong verbal and written communication skills to interact with internal and external stakeholders
• is a team player, shares her/his knowledge and supports, trains, coaches other team members
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