IT STATEWIDE SENIOR OPERATOR 1-2 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4816273) Apply  IT STATEWIDE SENIOR OPERATOR 1-2 Salary Depends on Qualifications Location Baton Rouge, LA Job Type Promotion Job Number OTS 020325D ERG Department Division of Administration-Office of Technology Services Opening Date 02/03/2025 Closing Date 2/8/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Operations Section. Req. 205083 This vacancy will be filled by the promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion. Louisiana is a "State as a Model Employer" for People with Disabilities. This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Senior Operator 1 (TS-308) and IT Statewide Senior Operator 2 (TS-309) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Senior Operator 2 is $ 73,486 . Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire. For further information about this posting, please contact: Erica R. Gay HR Specialist Division of Administration/Office of Human Resources email: Erica.Gay@la.gov Minimum Qualifications MINIMUM QUALIFICATIONS: Three years of experience in information technology or printing operations. EXPERIENCE SUBSTITUTION: Every fifteen semester hours earned in information technology from an accredited college or university will be credited as six months of experience towards the required experience. Every six months of vocational or technical school training in information technology will substitute for six months of the required experience. Job Concepts FUNCTION OF WORK: To serve as an operational lead for enterprise printing technology. LEVEL OF WORK: Experienced. SUPERVISION RECEIVED: Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS. SUPERVISION EXERCISED: May provide guidance to lower-level IT Statewide personnel. LOCATION OF WORK: Division of Administration, Office of Technology Services. JOB DISTINCTIONS: Differs from IT Statewide Operator 4 by the presence of responsibility for serving as an operational lead for enterprise printing technology. Differs from IT Statewide Senior Operator 2 by the absence of responsibility for the scheduling and production of enterprise printing activities. Examples of Work The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. 40% Sets up for use and operates large finishing and binding equipment that converts printed material into finished product. Resolves issues as needed for all types of enterprise print and finishing equipment, including complex full color printing presses, to ensure continuity of operations. 30% Provides training to lower-level operators on all types of enterprise print and finishing equipment, including complex color printers. Organizes and sets print production and finishing schedules based on client expectations and deadlines. Provides quality assurance by reviewing finished print products; recommends adjustments to meet client expectations. 15% Coordinates with higher-level personnel to resolve escalated operational troubleshooting issues. Provides guidance to lower-level operators as necessary to ensure continuity of operations and accuracy of production schedule. 10% Uses networked handheld and automated information technology equipment to scan all forms and types of print or mail jobs into a standardized electronic tracking system. Uses elevated permissions and operational expertise to override erroneous system inputs by others as necessary to accommodate production schedule. 5% Other Duties Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Are you a current permanent employee of Office of Technology Services? + Yes + No Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email